The player from the United States deposited $25 in BTC, but was locked out of his account before the transaction was processed.
Golden Lion Casino - Player has been blocked after deposit attempt.
Amount: $25
Golden Lion Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case opened
Current status
Waiting for player to reply
6d 20h 56m 25s
Case summary
3 hours ago
Public
Public
5 hours ago
I deposited 25 dollars in BTC and before they receive it, they lock me out!! What kind of bs is that?!
Public
Public
3 hours ago
Dear badboi80843,
Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.
How long have you been playing in this casino?
How many deposits have you made into this casino?
Have you received any explanation from customer support after your account was blocked? If so, please forward it to me at veronika.l@casino.guru. Alternatively, you may post screenshots here.
Has your account been blocked permanently, or just suspended temporarily?
I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards
Veronika
badboi80843 has 6d 20h 56m 25s to reply
