Hello
When you thought you started playing with a serious operator that sponsors both (E-sports and Poker), you thought wrong.
I have two withdrawals (6500sek x 2) that have been "in progress" since June 14 and 15.
I have contacted them countless times both via live chat and email.
They thus refer to a third party that manages the payouts that has not pressed the final button.
It's absolutely fantastic that you can rely on a "third party" handling the payments and you have no idea when this will happen.
I think I have sent 10 emails in the last 10 days and they keep saying they are leaning towards the third party not having approved the final decision.
So, I don't know what to do. My hands are tied.
If the transaction IDs for these are needed, I will send them. Not sure if I can post these IDs here in the post.
Hello
When you thought you started playing with a serious operator that sponsors both (E-sports and Poker), you thought wrong.
I have two withdrawals (6500sek x 2) that have been "in progress" since June 14 and 15.
I have contacted them countless times both via live chat and email.
They thus refer to a third party that manages the payouts that has not pressed the final button.
It's absolutely fantastic that you can rely on a "third party" handling the payments and you have no idea when this will happen.
I think I have sent 10 emails in the last 10 days and they keep saying they are leaning towards the third party not having approved the final decision.
So, I don't know what to do. My hands are tied.
If the transaction IDs for these are needed, I will send them. Not sure if I can post these IDs here in the post.