Gangsta Casino - Player's withdrawal payment is delayed.

Simply not paying a withdrawal. Account is verified. Support say it will paid when ever the alleged finance department want to pay. They've breached their own terms and conditions. Cash just sitting pending.

Dear Colinmc13, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Could you please advise when exactly you requested this withdrawal? Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards, 

Kristina

Hello Kristina and Colin!

Hope you are doing well today!

As we can see player already got all his withdrawals and his balance is equal to zero.

Best regards,

Gangsta Casino Team.

Dear Colinmc13,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

It appears that this issue may have been resolved, but without confirmation from the player we are forced to reject this complaint.

The player can reopen this complaint anytime.