The player from Japan faces a withdrawal issue as the minimum withdrawal limit is set at 30,000 yen, while deposits are only allowed in cryptocurrency.
The deposits are limited to cryptocurrency only. When you deposit something like 10,000 yen in cryptocurrency, the withdrawal minimum is set at 30,000 yen. This is a scam. There are also many reported cases of withdrawal refusal, suggesting they never intended to pay in the first place.
Dear Miyapon,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Gamdom Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
I asked for a withdrawal but was told it was 30,000 yen. The email has disappeared and is no longer available. Please contact them to find out.
Thanks for your reply.
Could you please share a screenshot from the casino cashier showing what the minimum withdrawal limit is from your perspective?
Could you please contact the casino again and ask for guidance in this situation?
If the casino won't be able to resolve the issue please share your interaction with casino support with me.
My email is tomas@casino.guru
I apologize for the inconvenience.