Dear Samkerenotar,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Galaxy Spins Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share a screenshot of the promotion you activated and the communication where the casino informed you about the need to wager your funds?
- Post screenshots here or send me the information to my email at tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Dear Samkerenotar,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Galaxy Spins Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please share a screenshot of the promotion you activated and the communication where the casino informed you about the need to wager your funds?
- Post screenshots here or send me the information to my email at tomas@casino.guru
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas