Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,523)

I've already received money, more will surely follow soon.

Hi. Any news about refunds from Xpate? Has anyone managed to get their money back?

Hello. When submitting a refund request, you may also state that the payment was processed by Xpate on behalf of an unlicensed gambling website. Please be sure to attach all the evidence you have to support your claim.

Hi. Could you tell me which merchant descriptors appear on your bank statement for payments made on that website? I'm trying to identify the payment processor.

Hi. Thanks. I also mentioned in my chargeback that I have a gambling block enabled on my card, but the payment processed by Xpate still went through. I felt that was an important part of my case, so I included it in my explanation.

Hi. Just checking in—have you still not received your refund from Xpate?

Hi. I'm still waiting for the results. In the meantime, I've filed additional chargebacks for several casino transactions that were processed by Xpate. Now it's just a matter of waiting.

Hi. In my latest chargeback claims, I also mentioned that Xpate processed payments for websites operating without a valid gambling licence. I felt it was important to include that information as part of my explanation.

Hi. What was written in your chargeback claim for those cases?

Revolut declined my disputes for these🙄

Hi Mulattis,

what email did you get Globalfin on please? I’ve had zero response across several emails now

the Email is support@globalfin.uk

but never heard from them anymore 🤯

Does anybody know wich merchants belongs to truenorth payments corp

Thanks. Yeah nothing back from them at all.

Kann mir jemand helfen ich habe folgende Antwort von Yapily erhalten.

Thank you for bringing your concerns to our attention. We’ve reviewed your complaint carefully and confirmed Yapily acted in line with its regulatory role as a PIS/AIS provider. Please be assured that internal inquiries were made in a timely fashion.

Yapily is an API infrastructure platform that facilitates Account Information Services (AIS) and Payment Initiation Services (PIS). Yapily does not:

open or control any bank accounts;

hold or control any customer funds at any point;

intervene in any payment transaction;

determine the account information relating to a particular transaction (this is provided by the account holding institution)

We are unable to return your authorised payment that was initiated using Payment Initiation Services, as Yapily only initiates a payment on your bank’s instruction, it does not hold, transfer, or recover funds directly. We are also unable to issue a request for a payment to be returned, as we are neither the sending bank nor the receiving bank.

We understand that you may have expected Yapily to initiate a refund of the funds connected with these transactions and that this list of redirections can be frustrating to receive, but we hope you find the information above useful in retrieving your funds.

Please note we have also contacted our client to make them aware of your issue and they or the end merchant may contact you.

If you are not satisfied with our resolution of your complaint, you have the right to complain to the Bank of Lithuania within 12 months from the date of our last resolution email to you. The Bank of Lithuania acts as an out-of-court dispute resolution authority dealing with disputes between consumers and financial service providers.

You can contact the Bank of Lithuania by completing a consumer application form or by filing out a free-form application and sending it to the Supervision Service of the Bank of Lithuania, Žalgirio g. 90, LT 09303 aVilnius, email: prieziura@lb.lt.

Kind regards,

Yapily Complaints

yapily.com

ich bin für jede Hilfe dankbar.

es geht un 1800€

Nope…

Hi, how did you do it? I received a rejection today.

lg

How did you get a refund from Yapily? I received a rejection today.

It's time to do something about Xpate. They haven't responded to my emails in a month, and I don't think they ever will.

If I'm not mistaken, they should be forced to respond to complaints within a certain time frame.

Has anyone contacted the Financial Conduct Authority about this?

We could merge all our emails and report it to the FCA

You have no chance, they reject everything.