Hello. I'm glad it worked out for you. Did Xpate submit any documents in the chargeback process that you believe to be incorrect or misleading?
Automatic translation:
billi85
voodoo4
Silver
voodoo4
4 weeks ago
Hello. Unfortunately, there's no positive news yet. I'm still hoping that XPate will refund my money.
Automatic translation:
johnmaddisonn1
keejan
Silver
keejan
4 weeks ago
Hi. Are there any updates on your refund from Xpate? Or did Xpate challenge the chargeback again with documents that are inaccurate or misleading?
Automatic translation:
spider888
billi85
Silver
billi85
4 weeks ago
for how long time does the payment take? It took 2 weeks for me
Automatic translation:
johnmaddisonn1
Alfred_ANTONYAN21
Silver
Alfred_ANTONYAN21
4 weeks ago
Hi. Any news on your case? Xpate has refused to issue me a refund.
Automatic translation:
johnmaddisonn1
billi85
Silver
billi85
4 weeks ago
Hi. It really feels like someone is protecting Xpate. In my experience, dealing with them has been extremely frustrating, and I still haven't been able to recover my money.
Automatic translation:
johnmaddisonn1
billi85
Silver
billi85
4 weeks ago
Hello. In my experience, Xpate often provides documents containing false information during the chargeback process. If you are certain that you did not receive the service you paid for, be sure to explain this clearly to your bank and provide all supporting evidence.
Automatic translation:
johnmaddisonn1
Lisa2
Silver
Lisa2
4 weeks ago
Hi. In many cases, that may be enough to support a chargeback. However, in my experience with Xpate, it helps to provide as much detail and supporting evidence as possible to strengthen your case.
Automatic translation:
johnmaddisonn1
DjumK
Silver
DjumK
4 weeks ago
Hi. Which website did you make the payment on? I had a very similar experience. I deposited money, won some games, requested a withdrawal, and then my account was blocked. After that, I had to deal with Xpate regarding the payment.
Automatic translation:
Jamesh80
Bronze
4 weeks ago
For once some positive news.
I emailed a casino and advised them that because they are not licenced in the UK under the UKGC, and that the payments were made through a third party merchants and not them directly, that I would raise it as a fraud case. I did and I received a full refund of every deposit
Automatic translation:
johnmaddisonn1
Silver
4 weeks ago
Hi. Does anyone have any information about CSMKET? I can't seem to find anything about it online.
Automatic translation:
Alfred_ANTONYAN21
Lisa2
Gold
Lisa2
4 weeks ago
Hi. Have you received your money back from Xpate yet?
Automatic translation:
Alfred_ANTONYAN21
DjumK
Gold
DjumK
4 weeks ago
Hi. You're right. I've already filed a chargeback against Xpate, and now I'm waiting for the decision.
Automatic translation:
Alfred_ANTONYAN21
voodoo4
Gold
voodoo4
4 weeks ago
Hi. Out of curiosity, what did Xpate say when they responded to your chargeback?
Automatic translation:
Alfred_ANTONYAN21
Anonymized1181
Gold
Anonymized1181
4 weeks ago
Hi. I couldn't withdraw my winnings because my account was blocked. I ended up filing a chargeback through my bank, and now I'm waiting for the decision.
Automatic translation:
Alfred_ANTONYAN21
Snowyhill84
Gold
Snowyhill84
4 weeks ago
Hi. What exactly would you like to know about Xpate? Maybe I can help.
Automatic translation:
Org1991
Platinum
4 weeks ago
PLEASE HELP : i am searching :
VDR SL —-England/Birmingham/GB/2
NXT.GEM——England/London/GB/2
Automatic translation:
Alfred_ANTONYAN21
johnmaddisonn1
Gold
johnmaddisonn1
4 weeks ago
Hi. They refused to refund my money, so I had no choice but to ask my bank to initiate a chargeback.
Automatic translation:
Alfred_ANTONYAN21
Jamesh80
Gold
Jamesh80
4 weeks ago
Hi. You were lucky. I told Xpate that the payments had been processed for what I believe were unlicensed gambling websites, but they still wouldn't refund my money voluntarily.
Automatic translation:
DjumK
Org1991
Gold
Org1991
4 weeks ago
Hi. Which websites were involved? I haven't come across any of them yet, so I'm curious.