Hi Lulule, did you get anywhere with SPH WLT? I know you had a conversion around it being Spush - did you receive refund? Thank you!
Automatic translation:
Lisa2
keejan
Gold
keejan
1 month ago
Hello. Has a decision been reached regarding your dispute yet? Or has Xpate contested the refund again by providing documents containing inaccurate or misleading information?
Automatic translation:
Lisa2
keejan
Gold
keejan
1 month ago
Hi. From what I've experienced, the only realistic way to try to recover money from Xpate is by filing a chargeback through your bank.
Automatic translation:
Lisa2
Alfred_ANTONYAN21
Gold
Alfred_ANTONYAN21
1 month ago
Hi. Thanks! Now I know that DTVLT payments are processed through Xpate.
Automatic translation:
Lisa2
Alfred_ANTONYAN21
Gold
Alfred_ANTONYAN21
1 month ago
Hi. My bank has already initiated chargebacks for the transactions processed through Xpate. They accepted my claim without any issues, and now I'm waiting for the outcome.
Automatic translation:
Lisa2
voodoo4
Gold
voodoo4
1 month ago
Hi. Thanks. My bank said the chargeback review should take around 30 days. If Xpate challenges the case and provides documentation, it could take longer to reach a final decision.
Automatic translation:
DjumK
keejan
Gold
keejan
1 month ago
Hi. Did your bank tell you how long the review process is expected to take?
Automatic translation:
DjumK
Alfred_ANTONYAN21
Gold
Alfred_ANTONYAN21
1 month ago
Hi. How's it going? From what I've experienced, the only real way to try to recover money from Xpate is through a chargeback, and even then the process can take quite a while.
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voodoo4
Alfred_ANTONYAN21
Silver
Alfred_ANTONYAN21
1 month ago
Hello. I did exactly the same thing. However, Xpate submitted documents in the chargeback process that I consider misleading or inaccurate. Therefore, I had to explain in detail to my bank why I doubt these documents. Now I'm waiting for the final decision.
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Anonymized1181
Decmanu
Diamond
Decmanu
1 month ago
They refused to refund for me
Automatic translation:
voodoo4
Lisa2
Silver
Lisa2
1 month ago
Hello. I hope you win your case against Xpate. I'm still waiting for the decision in my case.
Automatic translation:
billi85
voodoo4
Silver
voodoo4
1 month ago
Hello. Thank you. The chargeback for the Xpate transactions has already been submitted. Xpate has contested the chargeback and submitted documents that, in my opinion, do not correspond to the services actually provided. I am now discussing the next steps with my bank.
Automatic translation:
Anonymized1181
Org1991
Diamond
Org1991
1 month ago
Really sorry to ask you again on here but did you get your withdrawals paid out by them GTspins.com - I’m waiting for mine and hence the concern?
Automatic translation:
Anonymized1181
Alfred_ANTONYAN21
Diamond
Alfred_ANTONYAN21
1 month ago
Really sorry to ask you once more. But did you get paid by GTspins.com at all? I’m waiting for my withdrawals🙁