Hello. You're right. Many people here in the forum have reported similar experiences. In my experience, XPate usually only issues refunds after a chargeback has been initiated. Now, unfortunately, it's a matter of waiting again until the case is processed.
Hello. What should I do if I believe Xpate submitted falsified or misleading documents in the chargeback process? What steps should I take now? Has anyone here experienced a similar situation?
Hi. I used the following statement in my chargeback against Xpate: "The service I received differed substantially from the description available before payment. Important functionality was missing, preventing me from using the service as intended. My attempts to resolve the matter directly with the merchant were unsuccessful."
Do you think this is a solid basis for a chargeback? Has anyone used a similar explanation and had a successful outcome?
Hi. I hope it all works out in the end. Are you trying to get your money back from Xpate as well?
Hi everyone,
can anyone give me any info on the following please
For info for anyone with SoftPulse - I done a chargeback & they pretty much refunded straight away
Chswapper - chainswapper. Good luck getting anything back with them.
transferop/ payop. Partner with clear junction as far as I’m aware.
How do you know you received a reply? I'm also currently in contact with this provider; I've sent them several emails. Last week I received an email saying they are looking into my case.
lg
Unfortunately not 🙁
😞
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