HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,461)

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2 years ago
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1 month ago
seus

How did that process go, after you filled out the form? Did they contact you and how long does it take for the money to be returned?

Automatic translation:
1 month ago

I didn’t fill in any for I just emailed them. Instant refunds

Loo76
1 month ago

Ok. Vad skrev du? Jag fick detta:


"To ensure this is formally reviewed and processed by our compliance department as quickly as possible, you will need to submit these details directly through our official portal. Ivy Pay requires compliance disputes to be logged through our designated system to track and investigate them properly."

1 month ago

Ok. Vad skrev du? Jag fick detta:


"To ensure this is formally reviewed and processed by our compliance department as quickly as possible, you will need to submit these details directly through our official portal. Ivy Pay requires compliance disputes to be logged through our designated system to track and investigate them properly."

1 month ago

I never got this email and I never did it. I know someone else who got this too and they just replied and refunded him.


send me all the email and I’ll create you a reply

Loo76
1 month ago

What merchants name do you know of under Ivy Pay please Loo?

1 month ago

What merchants name do you know of under Ivy Pay please Loo?

1 month ago

Chain valley

passpoint

hashtrix

1 month ago

Chain valley

passpoint

hashtrix

1 month ago

All bank transfers for me

Chain valley

passpoint

hashtrix

col211
1 month ago

How? Please send me a mail to blancopleite@proton.me

Their reply to me was "As previously stated, your transaction with the merchant descriptor "coinpactico" was not processed through our payment infrastructure."


No matter what i say, they keep lying to me

blancop
1 month ago

I am not sure if coinpacto and CNPCTO are the same but I assume so. I only had less than £200 with them so that may be why

1 month ago

How? Please send me a mail to blancopleite@proton.me

Their reply to me was "As previously stated, your transaction with the merchant descriptor "coinpactico" was not processed through our payment infrastructure."


No matter what i say, they keep lying to me

1 month ago

It doesnt mean if 1 persons descriptor was processed through a certain payment provider then everyone elses is also, unfortunetly its not always the case , for example i got rodcah refunded on 1 card by usupport but they deny the RODCAH payments on my other card very odd but like i said not always the case

1 month ago

For anyone i gave the merchant details 2 fir plybz did you get anywere with them ? They have ignored every single email i sent them 🤬

Romeo87
1 month ago

Hello,

who you got I found no one on this fucking casino

Loo76
1 month ago
deus

Okay, thank you. I've contacted Ivy Pay and Banking Circle; I'm curious to see what happens.

Automatic translation:
Wanderlust
1 month ago

I have done the same with barclays in the past and got refunded after the 30 days as no merchant contest.. hope you get the same outcome

Bushyboy
1 month ago

Barclays refused to put forward any of my disputes for ages. Finally they agreed to do it last week, they’ve accepted my evidence and now just waiting on a merchant response. I’d advise to try again with them. It seems like as soon as they hear the word gambling they simply don’t want to know but we have every right to be disputing this.

Heather123
1 month ago

That’s great to hear. How long after the 30 days did you receive the refund?

Danixxx
1 month ago

Regarding plybz they ignored me. They all have ignored me. Emerchant pay, pay secure, expert dress, usupport, and many more. I got pissed off and swore at half of them on my emails now after sending about 40 emails over two weeks. Told them all to stop fucking about and stop taking me for a mug or I’ll escalate it. I guess I’ve probably made it even less likely that they will reply and refund now. Only had £25 back so far out of about £30,000. Starling are shit too. Won’t go near gambling even if it’s unlicensed illegal shit. I’ve got an open complaint with them about it. Also sick and tired about people talking about all their successful chargebacks.

Edited
4 months ago
itus

Decta developed Ronics for me

Automatic translation:
1 month ago

What did you write to decta? Or got any Ronics contact mail or website?

Loo76
1 month ago

They sent me this after refunding me for other payments. Since I filled the information in they said they need 15 days to investigate despite refunding me on the others in 2 days.

1 month ago

What did you write to decta? Or got any Ronics contact mail or website?

1 month ago
itus

Decta will handle the refund by contacting the merchant.

You must request a refund from Decta for the transactions as you did not receive any goods or services from these payments.

Automatic translation:
1 month ago

Cardaq haven't replied to me in 5 weeks, even after I sent them my id and bank statement. Walletto point blank ignoring my emails too. I hope my senior Ombudsman upholds my case against monzo as i cant be arsed chasing any more.

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