Tried quite a few, I’ve got a complaint with Monzo too but not ombudsman at the moment. I’m basically sticking 3 through each week to see who refunds - only ones on your list that I’ve had refunds from are the ones you’ve had refunds from + Vel and Data
Help!!
I am looking for img vibes
sp wallet
mlsys
mtl topup
all processed through Fishandspins (Spindog, sharkspin) sister sites. Any info on PSPs? Does anyone still have browsing history for these transactions that you could check interface when payment was processed?
Ok dokey. Im at final stage of ombudsman so its at senior level. Fingers crossed my case is upholds.
it was radom pay that refunded them but i cc’d token and they just sped up the process. Krypto refunded but only because straall told them to as the transactions went through them
Having reviewed the details provided, we have been able to locate the transactions in question and have contacted the relevant merchants, Kryptonim and Ivy Pay Oy directly to make them aware of your complaint and to request they contact you directly to resolve this complaint
This was the main bit of the reply from tokenio i just received
good luck mate
Hi, rogue one but I have done multiple chargebacks with Lloyds and have all given me a temp refund there abouts. I got a text message today saying "we’ve reviewed the activity on your account and have made the decision to close any account held under your name". Can anyone help me out? Will I get a flag on my credit report? Can I call ask for it to be changed? Really not sure what to do, any help will be appreciated 👍
Pulse refused refunds , have tgey also refused you ?
How did you get these refunds?
Anyone else you contacted for SPH WLT?
I don't have the contact details for Token but Kryptonim accused me of extortion! If you have any advice how to try again please let me know. I have 1,000's with them 🙁
Iv had a complaint with the ombudsman since January against Skrill who admitted I asked them to close my account due to gambling but their automated systems didn’t pick up on it. Ombudsman has ruled in Skrills favour and basically said it was my own fault!!!
Is this with the first stage investigator or the actual Ombudsman? If investigator please escalate - use ChatGPT to help if needed. I've had to do this with mine 🙁
Ok dokey. Im at final stage of ombudsman so its at senior level. Fingers crossed my case is upholds.
Mine was rejected by the investigator yesterday so now escalated to the Ombudsman 🙁 nearly 16k of transactions and they said bank doesn't need to monitor accounts and not their fault cause of the disguised MCC.
Having reviewed the details provided, we have been able to locate the transactions in question and have contacted the relevant merchants, Kryptonim and Ivy Pay Oy directly to make them aware of your complaint and to request they contact you directly to resolve this complaint
This was the main bit of the reply from tokenio i just received
Please can you share tokenio contact email 🙂
Its been 2 weeks since mine was rejected. I sent this within my evidence. Someone else's case in which was upheld! Financial Ombudsman
https://www.financial-ombudsman.org.uk
Decision Reference DRN-4443965
Google this and have a read. My case with monzo is the exact same so I cant see why my case cant be successful too.
Unfortunately it doesn’t work like that with ombudsman, it’s not done on a precedent basis so it’s literally luck of the draw whether the final decision goes in your favour. I’ve read a lot about basically "negotiated settlements" being met where the bank essentially has to refund the money rather than raise the chargeback, but it can be anywhere from 10% all the way up to 100%, with 10-30 being most common. Mine is at final stage ombudsman but could take months yet (already on month 3) but even a settlement agreement would screw me as it’s £38,000 I’m complaining about.
Depends how much evidence you submit and what arguement you put forward i guess.
My evidence was very strong and the investigator didn’t want to know, completely ignored all legal aspects and evidence the casino in question hosts fake games as well (independently reviewed) - his view was that the casino "seems legit based on my research" which was literally just a couple of poor google searches.
Chswapper ????
Help!!
I am looking for img vibes
sp wallet
mlsys
mtl topup
all processed through Fishandspins (Spindog, sharkspin) sister sites. Any info on PSPs? Does anyone still have browsing history for these transactions that you could check interface when payment was processed?
Hi lule , is ivy pay oy , same as ivy pay sp zoo please ?
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
You will soon be redirected to the casino’s website. Please wait. If you use some ad blocking software, please check its settings.
