They have to fight for their rights and have very good arguments.
TASlink denies any responsibility, but the FCA-licensed payment service providers are definitely vulnerable.
Automatic translation:
mausm
Kelly1234
Silver
Kelly1234
4 months ago
Did you send Cardaq the transaction data, merchant names/descriptors? It might also be helpful to mention that you found connections to the respective company in your network history.
ICO never took any further action on any of my complaints.
Automatic translation:
Materialgirl84
mausm
Diamond
mausm
4 months ago
yeah! I’ve asked them to request the acquiring bank refund - we’ll see!
Automatic translation:
Utbmitchy
Platinum
4 months ago
Santeda are very good at hiding their merchants now. My bank have checked numerous times on the following and can’t even get an address!!
COREBAS
LENDFORE
SOFEVO
TEKAVO
PIXELSN*171839159
CLOUDM
Ilvmnl
Automatic translation:
Kelly1234
mausm
Diamond
mausm
4 months ago
Yep sent Cardaq merchant names and descriptors. They aren’t budging, I don’t understand how people are getting refunds by them!
Automatic translation:
Utbmitchy
Platinum
4 months ago
I got refunded by GOLDUK this morning. I know who the payment processors are but can’t share yet as I am waiting for more refunds and don’t want to jeopardise it
Automatic translation:
mausm
Kelly1234
Silver
Kelly1234
4 months ago
My whole process dragged on forever with verification, document requests, etc., and I sent at least five reminders, threatened legal action and publication, and so on. Then, without any prior notice, I received a few refunds (small amounts each). However, Cardaq still hasn't sent me a transaction list, only stating that the payments in their system had been refunded by the merchant.
Automatic translation:
Pukuota1
Utbmitchy
Gold
Utbmitchy
4 months ago
So why you writing this now if you don’t want share details?
Automatic translation:
dylanjukes6077
Bronze
4 months ago
Has anybody played at 'alphadite casino'
Charge showing as
- Guardians
on statement. Any advice or help appreciated
Automatic translation:
Kelly1234
mausm
Diamond
mausm
4 months ago
I’ve sent them all the documents that they requested to verify myself, this has been ongoing for over a month now. Who did you get refunded by that were Cardaq if you don’t mind me asking? Thanks for your help
Automatic translation:
Sabine1984
Materialgirl84
Diamond
Materialgirl84
4 months ago
Look who they CC in that email.
Automatic translation:
Aellis
Utbmitchy
Platinum
Utbmitchy
4 months ago
They can hide them all they want - just dispute with bank and wait 45 days -
they don’t dispute them so win win if you’ve been aggrieved by the casino or not paid out etc.
Automatic translation:
mausm
Kelly1234
Silver
Kelly1234
4 months ago
I received refunds from MLS AST and SPH WLT on the same day, which I would attribute to Cardaq. However, this isn't 100% certain, as I also contacted other payment providers. Cardaq was the only one to confirm, within a specific timeframe, that the payments in their system had been refunded by the merchant.
Automatic translation:
mausm
Sabine1984
Silver
Sabine1984
4 months ago
You mean SENDS and Smartflowpayments? SENDS also doesn't take responsibility, even though it's obvious they process transactions on a large scale as an acquirer (according to Fintelegram).
Automatic translation:
Utbmitchy
Aellis
Platinum
Aellis
4 months ago
I can’t dispute as I raised too many so I am automatically blacklisted
Automatic translation:
Utbmitchy
Pukuota1
Platinum
Pukuota1
4 months ago
So I can remember to post it when I receive the other refunds