HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,505)

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2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Elisabeteva
1 hour ago
deus

Do you have an email address or website?

Automatic translation:
Foxtrot90
42 minutes ago

Hi. In my experience, Xpate usually doesn't respond. When they do, they often say they can't find the payment. That has been my experience with them.

Lisa2
41 minutes ago

Hi. That's correct. My bank confirmed that the payment was processed through Xpate.

keejan
38 minutes ago

Hi. Thanks! Now I'll know where Xpate is being used for payments.

Lisa2
36 minutes ago

Hi. How did your bank respond to your chargeback request? Did they give you any indication of whether they think you have a good chance of winning the dispute?

DjumK
20 minutes ago

Hi. I went through almost exactly the same situation. I won at an online casino, requested a withdrawal, and then my account was blocked. Now I'm trying to recover my money because the payments were processed through Xpate.

keejan
15 minutes ago

Hi. Thanks. How are things going with your refunds? Has anyone managed to return your money yet?

keejan
14 minutes ago

Hi. I had payments with the descriptor TREOFGM, so it looks like they were processed by Xpate. Thanks for the information!

billi85
7 minutes ago
deus

Hello. If your bank submitted the chargeback correctly and you described the situation clearly and completely, your chances of getting your money back are good. However, it may take some time. In my opinion, it will be difficult for Xpate to successfully contest the chargeback.

Automatic translation:
Lisa2
2 minutes ago

Hi. My bank has already filed a chargeback against Xpate. They told me there's a good chance of a successful outcome. Now I just have to wait up to 45 days for the decision.

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