HomeForumGeneral Gambling DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 1,511)

5,493,617 views 28,373 replies |
2 years ago
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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PolinaVolkova
4 weeks ago

Hi. What exactly are you trying to find out? Is there any particular information you're looking for, especially regarding Estonia?

DjumK
4 weeks ago

Betbass

Alfred_ANTONYAN21
4 weeks ago

Did they tell you why you can’t withdraw the money? Have you had any successful withdrawals with them at all?

4 weeks ago

has anyone recieved refunds from any of these:


mirai

PlayT

nexskn

ActualPlay

Skplayclick Lefkosia Cyp

Lexiver London Gbr

Anonymized1181
4 weeks ago
deus

Enough is enough with you!!! You're annoying us all!!!

Automatic translation:
4 weeks ago

Maybe we should cooperate togheter and send mass reports to authoritys, in several countrys.

so this cant be ignored anymore

Buttyboii28
4 weeks ago

what casino you been playing on?

mirai is keyspectr Ltd. email them they do refund

Foxtrot90
4 weeks ago

I was playing on MrSloty. What should I say to them? I have a couple of thousand against mirai

Buttyboii28
4 weeks ago

Get on ChatGPT, explain they’ve been miscoding transactions and you’d like to get an email sent to them. Should do most of it for you.

4 weeks ago

Response from Token.io


Thank you for getting in touch and sorry to hear you are having trouble with a payment made via Token.io.

 

By way of background, Token.io is a regulated Payment Initiation Service Provider (PISP). This means we provide the technical infrastructure that enables account-to-account (A2A) payments between a customer's bank and a merchant. We do not hold, receive, or process funds directly, and as such, we are not in a position to issue refunds for transactions processed through our platform. Any refund request would need to be directed to the merchant or your bank.

 

However, because third-party providers use our technology, our name will sometimes appear in the small print during the transfer process. We can certainly help investigate this further with the relevant third-party provider. To do so, please can you confirm some details:

 

Have you already tried to contact the merchant/third party directly? (please ensure that you have done this - please provide details of the outcome)

Who were you making a payment to and on what platform?

The date, time and amount of your transfers

Any transaction IDs or references associated with your transfer

Account Number and Sort Code from the bank that you made the transfer from

 

Kind Regards,

Anonymized1181
4 weeks ago

Please email him or go to another part of the forum.

i am a recovering addict and you’re not helping me at all. You’re being unfair

Edited
Juully8
3 weeks ago

Hey did you manage to find K4you?

billi85
3 weeks ago
deus

I'm not finished yet, the chargebacks are still taking a while.

Automatic translation:
3 weeks ago
deus

Has anyone ever received a refund from Yapily?

Automatic translation:
Sjdndjdmcfjfjrjdnc
4 weeks ago

Just one more thing: Did you ever state, or did they ever ask if you actually spent / received the credits in the online casino? Or say you never received them? Thanks

3 weeks ago

Apologies for the late reply. I cant remember them asking about it but I wouldn’t say that you never received them. To be honest it doesn’t really matter, the agreement you have is with the casino and casino only, not all of these random third party merchants who have absolutely no business processing payments for gambling

Romeo87
3 weeks ago
deus

They don't do that; I tried for two months.

Automatic translation:
Jamesh80
3 weeks ago

Which casino and who did you raise it too?

johnmaddisonn1
3 weeks ago

Hi. I described my chargeback claim in great detail and included all the relevant information. I'm hopeful everything will work out. Hopefully, Xpate will have to refund my money.

Alfred_ANTONYAN21
3 weeks ago

Hi. I made sure to explain my case thoroughly in my chargeback claim, and now it's just a matter of waiting for the decision. I believe my case is well supported, so I'm hopeful I'll get my money back from Xpate.

johnmaddisonn1
3 weeks ago

Hi. It was WinWin. Just wondering—were you able to get your money back from Xpate?

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