Hi. If your transactions on that website were processed by Xpate and you later win at the casino, there's a good chance you won't be able to withdraw your winnings. In my case, I believe the payments were processed for a website that was operating without a valid gambling licence. I had to file a chargeback through my bank just to recover at least some of my deposits. As for the winnings, I've given up on those.
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Snowyhill84
XkBoii
Platinum
XkBoii
3 weeks ago
Roguekit and Exingeno refund directly so worth going to them.
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Anonymized1181
Lisa2
Diamond
Lisa2
3 weeks ago
I don’t think they were processed by xpate as I took a note of browsing history when I made deposits. But I do have a big balance and they started cancelling my withdrawals today basically saying that it’s technical error and they can’t support card payment or bank transfer lol…. Such an excuse! I emailed payment providers involved
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XkBoii
Snowyhill84
Gold
Snowyhill84
3 weeks ago
REALLY? I have thousands with them on 2 of my cards. Any chnace you have the contact info?
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Lisa2
johnmaddisonn1
Gold
johnmaddisonn1
3 weeks ago
Hi. Did you manage to get your money back from the Xpate transactions? I did what you suggested and filed a chargeback. Now I'm waiting to see how the bank decides.
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Lisa2
Alfred_ANTONYAN21
Gold
Alfred_ANTONYAN21
3 weeks ago
Hi. Thanks for asking. Unfortunately, I still haven't received any refund from Xpate. My bank has already filed a chargeback, but there hasn't been a positive outcome yet.
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Lisa2
Alfred_ANTONYAN21
Gold
Alfred_ANTONYAN21
3 weeks ago
Hi. It was on the WinWin casino website. I made a lot of deposits there, and they were all processed by Xpate. I've tried contacting the casino through their live chat, but they just ignore me.
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Lisa2
Alfred_ANTONYAN21
Gold
Alfred_ANTONYAN21
3 weeks ago
Hi. No, I still haven't recovered my money. I'm waiting for the bank's decision on the chargeback, and Xpate is still ignoring me.
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billi85
Silver
3 weeks ago
Hello. Has anyone encountered the merchant WBZTT before? I'd like to know if payments are processed via XPate. Thanks for any information!
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billi85
Lisa2
Silver
Lisa2
3 weeks ago
Hello. I also played at WinWin. Since I didn't win anything and didn't request a withdrawal, I never paid attention to who processed the payments. I'll check now. Was it really XPate?
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billi85
Anonymized1181
Silver
Anonymized1181
3 weeks ago
Hello. First, you should check whether these deposits were actually not processed by XPate.
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billi85
tharm
Silver
tharm
3 weeks ago
Hello. Which websites did you deposit money on? I haven't come across these merchants before.
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Foxtrot90
XkBoii
Platinum
XkBoii
3 weeks ago
You can’t, has to be on here
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Foxtrot90
XkBoii
Platinum
XkBoii
3 weeks ago
Use the search button in the top right corner and put your merchants names in and click on forum. Lots of info in here mate, you’ll be able to get some back
Edited
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DjumK
Gold
3 weeks ago
Hi. I have some news. Xpate contacted me and said they would refund all of my deposits if I withdrew my chargebacks. According to them, they want to avoid damaging their chargeback ratio. I'm not sure whether that's a good idea. Could my bank charge me a fee or have a problem with me if I withdraw the chargebacks and then Xpate doesn't refund me? Has anyone been in a similar situation?
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DjumK
billi85
Gold
billi85
3 weeks ago
Hi. I also had the merchant WBZTT. In my case, the payment was processed by Walleto. Just be prepared that getting your money back may take quite a while.
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Snowyhill84
Platinum
XkBoii
3 weeks ago
REALLY? I have thousands with them on 2 of my cards. Any chnace you have the contact info?
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3 weeks ago
Just put the merchants name in the search bar, everything you need is on this thread 😊
Edited
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Anonymized1181
billi85
Diamond
billi85
3 weeks ago
No I don’t think they were. How come?
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Hansy57
Silver
3 weeks ago
Does anyone have contact details for mirai / kryspectr?