Hi. If your transactions on that website were processed by Xpate and you later win at the casino, there's a good chance you won't be able to withdraw your winnings. In my case, I believe the payments were processed for a website that was operating without a valid gambling licence. I had to file a chargeback through my bank just to recover at least some of my deposits. As for the winnings, I've given up on those.
I don’t think they were processed by xpate as I took a note of browsing history when I made deposits. But I do have a big balance and they started cancelling my withdrawals today basically saying that it’s technical error and they can’t support card payment or bank transfer lol…. Such an excuse! I emailed payment providers involved
Hi. Did you manage to get your money back from the Xpate transactions? I did what you suggested and filed a chargeback. Now I'm waiting to see how the bank decides.
Hi. Thanks for asking. Unfortunately, I still haven't received any refund from Xpate. My bank has already filed a chargeback, but there hasn't been a positive outcome yet.
Hi. It was on the WinWin casino website. I made a lot of deposits there, and they were all processed by Xpate. I've tried contacting the casino through their live chat, but they just ignore me.
Hello. I also played at WinWin. Since I didn't win anything and didn't request a withdrawal, I never paid attention to who processed the payments. I'll check now. Was it really XPate?
Use the search button in the top right corner and put your merchants names in and click on forum. Lots of info in here mate, you’ll be able to get some back
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Automatic translation:
DjumK
Silver
1 hour ago
Hi. I have some news. Xpate contacted me and said they would refund all of my deposits if I withdrew my chargebacks. According to them, they want to avoid damaging their chargeback ratio. I'm not sure whether that's a good idea. Could my bank charge me a fee or have a problem with me if I withdraw the chargebacks and then Xpate doesn't refund me? Has anyone been in a similar situation?
Hi. I also had the merchant WBZTT. In my case, the payment was processed by Walleto. Just be prepared that getting your money back may take quite a while.