User casino reviews (page 18)

Could be, but the URL is different. If you use the search bar on the top of our website and look for each casino separately, you'll find that we keep both separate. 🙂

Supp?

Is this a full casino name, please? I guess that link would help because I can't find it on our website 🙂

Spin Casino is the name and even if you start playing with spin palace, you’ll end up with spin casino

Supposed to be

I see now 🙂 so it is the only casino you're praising so much now.

Because like I said I never had any problems with the Spin Casino, not like the Blu Vegas casino, just now I checked my cash back, and I was told I played with it already, I haven’t been playing with the casino yet because of that issue I had with the casino

Hi. It's been a month since you described here your experience with the Spin Casino, so how is it going now?

Hi, how are you doing? Have you managed to solve the issues with the casino or have you started playing elsewhere?

Trusted the rating. With my test strategy and a stake of 10 cents I plunged into the roulette turmoil.

A total bet of €3.30 should result in a profit of 30 cents. My account was only ever credited with 13 cents, 17 cents simply bagged by the casino, so more than 50%. Of course, I didn't extend my test game to higher stakes. After my withdrawal request, I had to submit a few documents, which is completely normal - it's the same in every casino. Despite my €50 deposit, there is still a risk of money laundering. 1:1 scan of my identity card was rejected by the software on the grounds that the image was too small. I don't think I'll grow old in this casino.

Mega Casino do not fall for this and a bunch of scammers I am disclosing on several sites the crookedness that this Casino sends you email saying that the documents, accounts are all verified and when you win they do not pay you, they invent a lot of things without attachments, do not fall for this scam

What kind of things did they invent against you?

I recently joined spinbetter. I made a bet and won. I have tried to withdraw my winnings but spinbetter keeps on rejecting my request. I verified my identity by sending them copies of my passport and screenshots of my Visa bank cards and Skrill. Having done everything they asked ,they still are not assisting me with my withdraw request. I have tried reaching the payment department, security department and support department. To date there has been no helpful response. I abided by their rules but they haven't assisted me. As a player I also have the right to withdraw my funds.

Hello there.

Sorry to hear that. I feel this might be about sports betting, is it not?

Anyway, the casino should provide a decent explanation and make all possible to allow you to withdraw your winnings if you gain those with compliance with all terms and rules.

May I know for how long you have been struggling?

A few days now. Please I would really appreciate, if you helped me resolve the issue. I have really been patient and have followed every step they asked.

Dear radka, are you in a position to help me resolve the issue?

I'll do my best, but for that, I really need to know more details.

Can you answer my questions, please? It should speed up the start. You see, we do not deal with sports betting - this is my first concern. The second thing is we allow casinos 14 full days to verify the account, gameplay, and other aspects and pay out the winnings.

So, I could use more details first. 🙏

Feel free to learn more about our resolution center right here:

https://casino.guru/complaint-resolution-instructions

Yes it's about sports betting. I have an issue with my withdrawal

That is unfortunate. What seems to be wrong with your withdrawal? Please share as much information as you can. As I mentioned - we do not deal with sports betting complaints, so I'm trying to figure out whether there is a hypothetical chance our complaint team would consider such a complaint acceptable.

Have you passed the KYC yet? Have you been accused of breaching any rules? If so, which ones, please?

Alternatively, submit the complaint now by clicking this link. Explain the whole issue, and share every detail, please. We shall see whether we can help you out.

Thank you in advance.