ForumComplaints DiscussionWithdrawals on rtbet

Withdrawals on rtbet (page 3)

6 months ago by ercancho
|
20030 views 190 replies |
|
12 3 4...10
Add post
Shrubster1990
4 months ago

It's definitely not fun if the casino can't tell you anything and you just keep waiting and basically don't know anything relevant. 

But what did you talk to them about over the weekend ? Did you notice any small progress or no development at all ? 

4 months ago

They said they will process a manual address. That was Sunday. I said then all they needed but no response since

Shrubster1990
4 months ago

Let's see what happens in the next few days and if they manage to send you the money. I wish it was possible to speed it up or help more, but unfortunately we have to wait for the casino. 

I hope this will all be sorted out. 😕

4 months ago

It is said you guys from Casino Guru team are still leaving their safety index at 7.5? What do you need to hear from players to possibly take some action or remove them from your site?


You are even worst with promoting such casinos as they are on their own.


It is enough that they don't have a licence.

Anonymized619
4 months ago

Their safety index is still at the same point because even if the players have shared something, their complaints are mostly solved. Not a single complaint is unresolved, so I suppose that's the main reason why they are staying where they are. 

We don't give casinos away from our site even if they have a safety index of 0. That's what it's all about, so that you can see as much information as possible about the bad casinos and not go there to play. Just because they're on our site doesn't mean we promote them, even if you're not the first to say so. 

However, as I see it, with this casino we are just starting to collect some new information from players, so it is difficult to evaluate from the beginning how they will behave.

But I saw that you've established a complaint. So what happened here ? Is there a problem with the withdrawal or something else? 

As for the license, I already gave it to our data team to check and they said that this is a casino from Adonio N.V. and therefore this casino has a license but it doesn't have a validator on the site. So that's what we found out. 

Now I will wait for your reply and it would also be useful if you would answer Kristine, who has already responded to your complaint.

I'll keep my fingers crossed that this will be resolved. 🤞☘️

3 months ago

Did you get your money?

Automatic translation:
Shrubster1990
3 months ago

Did you get your money?

Automatic translation:
zetrai
3 months ago

Did you get your money?

Automatic translation:
costasuzana23
3 months ago

Hello, I see you're interested in whether the players got the money. Are you waiting for some withdrawal here too ? Or did you come across this casino and wanted to know how the other players were doing ? 

Jaro
3 months ago

Yes, I'm also waiting for a withdrawal, which is well overdue! I was wondering if the other players' cases had been resolved

Automatic translation:
costasuzana23
3 months ago

On the RTBET3 platform

Automatic translation:
sarokin116
3 months ago

I haven't eliminated it, and I'd even like to know what you think of this platform

Automatic translation:
3 months ago

Yes, I'm also waiting for a withdrawal, which is well overdue! I was wondering if the other players' cases had been resolved

Automatic translation:
3 months ago

Okay, so how long are you waiting for your withdrawals ? Did you play in the casino with any bonus or not ? Have you verified your account here yet ? 

3 months ago

I have a balance of 4200. a withdrawal request can be made with a limit of 800 euros. I have been waiting for it to be processed for 3 days. the withdrawal request has been waiting for approval for 3 days.

sahinozben33
3 months ago

Hi!

I honestly can't figure out whether you already received a portion of the sum, or whether you're still waiting for it. In any case, I believe a few additional details will only improve the overall understanding.

Have you ever withdrawn from this casino before? Is this your first occasion? What about the account verification? Has it been cleared out?

Don't hesitate to add anything you deem worth saying, of course.


3 months ago

no money has been deposited to my account. this is the first time I'm going to withdraw money. i've been waiting for 3 days. the account has not been asked to be verified. everyone in the forum says that they are complaining. i'm just waiting. i sent a message to the live support line. he says he will be admitted soon. it's a strange situation. we're just waiting

sahinozben33
3 months ago

Yes, I know that sometimes it may not be pleasant at all and the waiting is difficult. But do I understand correctly that your withdrawal has already been approved and now you are just waiting for it to arrive in your account ? What payment method did you use ? 

3 months ago

no, it's definitely not approved. I don't think I'll get paid. I'm waiting.

sahinozben33
3 months ago

If casino will not communicate with you and you won't have your money, you can use our free feature- complaint. For the time being I would not be skeptical because I don't think you wait that long, so a little patience. 

Anything changes, feel free to let me know. 

3 months ago

I made a withdrawal of 500 euros on 07/18/2024 and today, 07/29/2024, I have not received the money. First, they tell me that the transfer has already been made and that I have to wait, when they themselves told me that 3 to 5 business days.

Then another colleague tells me that they have already done it and that I should call my bank so that they can give me the information, I contact my bank and they ask me for the ARN code of the transaction, which to date they have not given me either. sent.

To make matters worse, another colleague tells me that the withdrawal has not been made because my account is not verified, well I tell him how do I do it if nothing appears to be able to do it and he tells me to delete cache etc etc and leaves the conversation, I start talking to another classmate of his and I tell him what his classmate told me and the same classmate tells me that that's not the case and it has nothing to do with the retirement, to which I ask him again how it's going. of my withdrawal and he tells me that I have to wait, I ask him for the ARN code and he tells me that I have to wait, so I don't know what to think about the 500 euros that I withdraw

Automatic translation:
12 3 4...10
Go to pageof 10 pages

Join the community

You must be logged in to add a post.

Sign up
flash-message-news
Don’t miss any news from the gambling industry
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news