Ask the Casino Guru team (page 6)

Hey Radka,

I get the same message as soon as I connect my cellphone to WiFi. It seems to be because of my internet access at home and not the PC.

Do you have another idea ? Oddly enough, only your website is affected, I can call up all the other pages

Well, if your wifi uses the same IP as your PC - which should be normal - it still could be caused by the unintentionally blocked IP on our end. I mean the router possibly uses the same IP for both devices. Can you restart your router to gain a new IP? My router, for instance, gets me new IP every time it's reset, or the power turns down.

I'm still missing the email containing your IP address and I fear we will not get much further without it.

Okay, just sent you the email now.

I hope we can solve the problem I would be very happy

Hello Radka,

It works again. I come back to the website with the computer.

Do I have you to thank for this? Many thanks 🙂

Hello Tobias - finally a piece of good news! 😀

I checked your IP - thanks for the email - with our IT guys, and they fixed that. It was as I guessed, your IP was banned during the last structural hack attack sadly it happens.

I'm sorry for your troubles - welcome back! 💚😎🤗!

Hello Radka,

The problem is there again. 403 error and I can't open the website.

Is my IP blocked again?

Probably, we're still experiencing those DDOS attacks.

Let me check that out. Do you still use the same IP address, please? 🤔

Send the email again, I need to be sure to find the proper IP.

Thank you! 🙏

Hello Radka,

I just sent you the email.

Thank you 😊

Hello 🙂

Solved I hope!!

Hello Radka,

yes I can go to the website again with my computer 🙂

You always help me so fast and good thank you so much ! 🙂

Hello Tobias137!

Welcome back! 🙂 Glad you're here again ✨

Maybe you should start using the VPN just to avoid case another attack will block your IP again.

You can always set it to Germany, no need to change the country - it's meant for the security only.

Hello.

I believe you received at least one explanation - usually provided by email.

I can completely anonymize your account, it also means all your posts here will seem as written by an anonymous player.

Is that acceptable for you?

Hello.

Yes - I would. As I've been told by the Complaint Team and also as I believe you've been notified, we do not deal with issues older than a year.

This is the reason, I'm afraid.

Can you please specify your request concerning your profile? I might not be precise, the anonymization means your profile will be deleted + my previous info.

Thanks for the confirmation. I'm working on it now.

Stay well!

Good evening Casino Guru team! Let me know if I can create a topic about my project.

I provide consulting services for gambling and betting projects.

I help to find the best payment solutions for the current request of the company.

We test, expand opportunities and improve conditions for casinos and players.

Hello!

I appreciate you're asking for permission. 🙂

In this case, I believe it would be more efficient to post elsewhere, on some affiliate forums instead. I bet these are more business-oriented. I mean, we are not a casino plus our community is focused on players, rather on casino representatives or people from the industry.

As far as I understand your field of expertise, you could use a different audience - what do you think?🤔

I think you, as a specialist in social networks, understand the importance of the presence of any company on various resources, especially if they are of the same topic.

Even if it is not for business purposes, but for informational and marketing purposes.

It's important for me. I also want to be helpful.

There are such topics in the section - forum/obshie-temy, I could send an example in private messages, but they are disabled.

Best regards

As an admin, I also see such a topic as an advertisement with no value for the forum users/players - as was already explained.

Could you kindly accept that?

I don't need any examples (this forum does not support DM or PM), though. Please do not advertise here, and reflect adequately on my kind explanation - this is not the proper forum.

https://casino.guru/terms-and-conditions

"3.6. Any abusive activities or behavior, including posting of the same message to more than one forum thread or topic section, spamming, flooding, using chain letters, pyramid schemes and solicitation, posting promotions, advertisements, marketing materials, or bonuses, or sending mass private messages or emails are strictly prohibited.

3.7. We reserve the right to remove or edit any User generated content, including but not limited to posts, links, and promotional information posted to the forum that we consider to be added by gambling-related websites, casinos, or their affiliated parties for promotional or link building purposes at our sole discretion."

I hope we have an understanding now.

Would like to get ahold of Jozef in regards of the payment from multiple tasks that I've completed.

Sent him emails about it. Please let him know I was asking!

F.

Hello there, I already did that. 🙏