Ask the Casino Guru team

Hey! Do you have any questions about our forum, the website or the Casino Guru company? Don't hesitate to ask. One of us is going to reply asap!

How is the Guru team holding up at this time? Is everything as normal? All personnel still at work?

The company applies a general "home office policy" since 13th March so our offices are empty. The health of our employees and consultants is our no. 1 priority so since most of the people within the company have experience with working from home and all of us have laptops, it's not as complicated. Few people had issues getting back home from vacation, but they're already back safe and sound.

Actually Matej mentioned on yesterday's meeting that the work productivity in his team increased so the home office policy probably isn't a bad idea :-)

Ok just checking as I havent heard from my contact there in testing for a week now

I also had no return from my tests a week ago.

They may be with month-end closings.

I see...I already contacted Joe. He worked on some reports (as lauarual mentioned), but according to what I was told, he'll get back to you asap. No worries :-)

Is the Casino Guru Team working or taking holidays?

I have no return from my tests a week ago.

It depends on the Team. Data and Complaint team needs to answer to people every day. So I guess at least a few people will be working. (I will be one of them) You probably need to ask Joe (Jozef) about his plans.

From him I just expect an answer ..

Thanks anyway.

I ping him and got a short message that he already answered you today.

Hello, if I would also like to know how the casino guru workers are, if they took the measures to protect the health and safety of all the members, apparently they are all well at home ... I also waited several weeks for a response from Joe, but we keep in touch and with your kindness as always, also the delay is understandable since the world is working differently than normal, the only thing I hope is that we continue with our tests and tests. Greetings to all from Chile.

Hi, we still work from our homes, so there's no change regarding it. We're going to have an online meeting tomorrow, Joe should be present as well so I'm going to ask him. As far as I know, we still plan to do more tests in the future so you don't need to be worried about it.

Hi I have not heard from my contact for over 2 weeks now. I sent him a couple of stories that I wanted his opinion on before I posted them. Shall I post or wait?

Hi, who's your contact. Jozef as well?

yes

How respond so quickly to all the questions they ask here? 

What do you mean? I check what's new on the forum couple times a day so it's not too difficult :)

Are they currently overdue?

I am trying to communicate with the contact about the tests but I have not had a return for almost a week.

Hi new i need i have a bonos des deposit

Hi. How can we help you with it?