ForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 35)

11 months ago by kirekin
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veritas1979
4 months ago

Exactly, because they thought I violated their rules due to misuse of applications for refunds.

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fiore84
4 months ago

Pay them out the funds you had in the account?

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salmonhell88
4 months ago

The account is not closed immediately, but takes a few weeks, it is stated in the app when it is closed.

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fiore84
4 months ago

To clarify, I now saw that it was not your account, but you should be careful not to contact revolut directly then in guess, even if it only applies to more info about the transaction.. is what I interpret it as

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fiore84
4 months ago

Thank you for your reply. I am shocked to hear this as I thought that Revolut was acting in the best interests of its customers.

I'm curious to see how they proceed in my case. I also initiated a chargeback a few days ago and I'm afraid I'll suffer a similar fate to you.

It's really shocking that the casinos get away with it and you as a person are pretty much powerless to do anything about it.

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4 months ago

Exactly, because they thought I violated their rules due to misuse of applications for refunds.

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4 months ago

I see, yea, they don't really care about the consumer, just money. Take no responsibilities for merchants breaking terms and report this to Visa and MasterCard, which they probably are required to do. But it seems in general, as a consumer, we have 0 protection when it comes to literally anything, especially as soon as it leaves our countries border.

Post by Bibble58 was deleted
salmonhell88
4 months ago

Yes, it was my account.

file

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fiore84
4 months ago

So my follow-up question is of course, can you clear the account first, should you even dare to have money left. etc .. should you be afraid even with refunds outside of contact with revolut but it still went to revolut.: shit

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salmonhell88
4 months ago

yes, they send out reminder emails that the account will be closed soon and that you must pay out the money you have. But they lock certain services during the time you have been told that the account will be closed soon, so you cannot receive transfers or transfer yourself, then you have to ask them for help. But you can receive refunds to your card, but not bank transfers

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Bibble58
4 months ago

info@altpay.uk should be altpay /alpay

Contact them

support@frontnode.com

frontnode should be that one. Contact that email, hope this helps

4 months ago

Expressiveera has started to payback all my deposits, no mail but i can see "waiting refund" in my Revolut app.

We talking about 1000 euros here, like 15 transactions.

So it seems things are really moving fast here. Thanks for all the help so far!




Lucid_1337
4 months ago

Hey, which casino?

did you proceed with chargebacks?

thank you

Lucid_1337
4 months ago

Did you email expressiveera? I did at (support@expressiveera.com) but haven't got any response or how did you approach them to get the chargeback?

keejan
4 months ago

Pretty sure its from unlimitedcasino.com (MGA licens) Malta.

I got no mail from them, they just refunded everything so im waiting, it can take 1-2 days before i see it all on my account.


I emailed them early yesterday and just explained the situation, and that i havent used their services etc

Edited by author 4 months ago
Post by Colin09 was deleted
Colin09
4 months ago

Oh, i didnt asked the casino for refund, i contacted expressiveera.com and told about the situation and that i didnt pay for thier service etc 🙂


Post by Colin09 was deleted
4 months ago

Anyone from Sweden who got a refund by applying for a refund from a Swedish bank?

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Post by Nidd90 was deleted
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