Kysymys rahapelisivustoista, joilla on Curaçaon lisenssi ja joissa käytetään väärää kauppiasluokkakoodia (sivu 35)

Exactly, because they thought I violated their rules due to misuse of applications for refunds.

Exakt så, för dom tyckte jag brutit mot deras regler pga missbrukning av ansökningar för återbetalningar.

Pay them out the funds you had in the account?

Betala dem ut medlen du hade på kontot?

The account is not closed immediately, but takes a few weeks, it is stated in the app when it is closed.

Kontot stängs inte direkt utan det tar några veckor, det står i appen när det stängs.

To clarify, I now saw that it was not your account, but you should be careful not to contact revolut directly then in guess, even if it only applies to more info about the transaction.. is what I interpret it as

För att förtydliga såg jag nu att det itne var ditt konto, men man ska akta sig från att kontakta revolut direkt då i guess, även om det bara gäller mer info om transaktionen.. är vad jag tolkar det som

Thank you for your reply. I am shocked to hear this as I thought that Revolut was acting in the best interests of its customers.

I'm curious to see how they proceed in my case. I also initiated a chargeback a few days ago and I'm afraid I'll suffer a similar fate to you.

It's really shocking that the casinos get away with it and you as a person are pretty much powerless to do anything about it.

Danke für deine Antwort. Das schockiert mich sowas zuhören, da ich dachte dass Revolut doch im Interesse ihrer Kunden handelt.

Ich bin mal gespannt wie sie in meinem Fall vorgehen, habe vor einigen Tagen auch eine Rückbuchung eingeleitet, ich befürchtet mir wird dann ein ähnliches Schicksal passieren wie Dir.

Es ist echt Erschreckens wert dass die Casinos damit durchkommen und man als Person so gut wie machtlos ist dagegen etwas zu unternehmen.

I see, yea, they don't really care about the consumer, just money. Take no responsibilities for merchants breaking terms and report this to Visa and MasterCard, which they probably are required to do. But it seems in general, as a consumer, we have 0 protection when it comes to literally anything, especially as soon as it leaves our countries border.

Yes, it was my account.

Jo det var mitt konto.

So my follow-up question is of course, can you clear the account first, should you even dare to have money left. etc .. should you be afraid even with refunds outside of contact with revolut but it still went to revolut.: shit

Så min följdfråga blir givetvis, får du rensa kontot innan, ska man ens våga ha pengar kvar. osv .. ska man va rädd även vid refunds utanför kontakt med revolut men det ändå gått till revolut.: shit

yes, they send out reminder emails that the account will be closed soon and that you must pay out the money you have. But they lock certain services during the time you have been told that the account will be closed soon, so you cannot receive transfers or transfer yourself, then you have to ask them for help. But you can receive refunds to your card, but not bank transfers

jodå, dom skickar ut påminnelsemail att kontot stängs snart och att man ska betala ut pengarna man har. Men dom låser vissa tjänster under tiden man fått besked att kontot ska stängas snart så man kan inte ta emot överföringar eller föra över själv, då måste man be dom om hjälp. Men man kan ta emot återbetalningar till sitt kort, men inte banköverföringar

info@altpay.uk should be altpay /alpay

Contact them

support@frontnode.com

frontnode should be that one. Contact that email, hope this helps

Expressiveera has started to payback all my deposits, no mail but i can see "waiting refund" in my Revolut app.

We talking about 1000 euros here, like 15 transactions.

So it seems things are really moving fast here. Thanks for all the help so far!

Hey, which casino?

did you proceed with chargebacks?

thank you

Did you email expressiveera? I did at (support@expressiveera.com) but haven't got any response or how did you approach them to get the chargeback?

Pretty sure its from unlimitedcasino.com (MGA licens) Malta.

I got no mail from them, they just refunded everything so im waiting, it can take 1-2 days before i see it all on my account.

I emailed them early yesterday and just explained the situation, and that i havent used their services etc

Oh, i didnt asked the casino for refund, i contacted expressiveera.com and told about the situation and that i didnt pay for thier service etc 🙂

Anyone from Sweden who got a refund by applying for a refund from a Swedish bank?

Någon från Sverige som fått tillbaka genom att ansökt om återbetalning från någon svensk bank?