Yes, they asked me too and then they did nothing and stopped answering.
I hope things go better for you..
Sì anche a me l'avevano chiesta e poi non hanno fatto nulla e hanno smesso di rispondere.
Spero che a te vada meglio..
Did they send any replies to you after you sent your card to them? How long did it take them to reply?
As I wrote to you I provided all the documentation requested by them but then they disappeared into thin air. When did you make the transactions? On which casino?
Come ti ho scritto ho fornito tutta la documentazione richiesta da loro ma poi sono spariti nel nulla. Quando hai effettuato le transazioni? Su che casinò?
My transactions were made between November last year and April this year. I don't remember which Casino it was for. I think it was for many.
Go to the ARN website and immediately file a complaint stating that Wintermads acted as an intermediary for illegal casinos in Curacao and you did not receive any goods or services from them.
If you still have the casino payment history it would be better so you can prove that their transactions correspond to payments made to Casinos since they will write in the complaint that they sold you digital art.
Vai sul sito dell'ARN e apri subito un reclamo scrivendo che Wintermads si è prestata come intermediario di casinò illegali di Curacao e non hai ricevuto alcun bene o servizio da loro.
Se hai ancora la cronologia dei pagamenti dei casinò sarebbe meglio così dimostri che le loro transazioni corrispondono a dei pagamenti effettuati a favore di Casinò poiché loro nel reclamo scriveranno che ti hanno venduto arte digitale.
Also, my bank does not allow crypto transactions in any form, so they can't make up lies about a legit purchase as my bank would've blocked it
Ok but then u have mastercard(45 days) i have visa card (30 days) so 8 days more you have wait. Maby i will get them then its 8 days today for me 38 days total.
do you have mastercard ? My chargebacks case is registred 12 august and it was on that day they decided to take it with merchant, now its been 38 days. Before i got refund back after 2-4 days after 30 days passed. Im a little bit worried because those didnt arrive yet. And if i ask revolut they can cancel them. Revolut is a little bit wierd. Some of my refunds they accept and same merchant next time they decöine haha
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