Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 247)

DP W LOADING as far as I know. But probably many others too.. should be able to find out here in the thread.

Hi Paul sorry to jump on this post am I reading correctly you went to the ombudsman and they supported you in making the bank reclaim the funds? Were these all card payments or transfers too?

im thinking the ombudsman is my only hope now! Glad you were successful

Hello! I have some ongoing on Revolut and its been 36 days now, they have passed first stage and now they in the stage that they lift it up with merchant, i got refund before with other and it took 32-33 days, but those still nothing ob those and its 36 days, Do i need to worry or will i get them?

And to all ya who did get refund from revolut thos last weeks how long did it take total?

Hi

who did you initially contact regarding this please

Hi Meg.

I had began contact with omsbudsman when they started doing them so I told him its ok they are doing them now no doubt they probs had to or I would have won the case and then they need to pay out plus an interest fee but that takes longer so I was glad it was done quicker there is no harm in raising with him first though the bank also advised me to use him if not happy with the outcome as well,

Hi Larry my 1st payout was yesterday I waited about 53 days was told it was around 45 days

You will not get money transfers back 2 of mine failed due to this

That’s a shame but even the card payments would be a help. I’ve contacted the bank on and off since July, some departments tell me I’ve got a good case for getting a dispute for the transactions then when I get through to disputes/fraud they throw it straight out of the window. I’ve contacted action fraud, who couldn’t understand why the bank won’t act upon my case too. They’ve told me to contact the ombudsman but I don’t know if I’m wasting my time even more 😩 absolutely chuffed that your bank helped you. I’ve searched my bank provider name on the thread and can’t see any successful refunds with them.

I would do the ombudsman if chargeback complaints have not done anything at your bank they will end up doing them as they know they will lose Meg

The banks seem reluctant to help, hopefully if enough of us keep on at them they will start to assist us more. VISA/Mastercard state that in their terms that incorrect data is cause for chargeback, I would be very surprised on it failing as these companies would need to admit to bypassing it.

Anyone know Delightful C, Lekki(Nigeria)

Linked to Fortaprime SRL

hello@kasha.io

I reported Wintermads to ARN and in the complaint they stated that they sold me Digital Art and that they do not act as intermediaries for illegal casinos. Of course I have all the evidence to the contrary and therefore ARN will understand that they have made a false statement.

Has anyone else appealed to ARN?

Hi,

What email did you send to get any contact from Wintermads? They have no replied to me.

Wintermads email is support@zendesk.wintermads.com

But you are just wasting your time with them. You need to report them to their ARN control authority

Oh really? I read somewhere that they have been refunding people.

Maybe at first but then they didn't answer anyone anymore.

Try it and you'll see.

I have emailed. I hope they reply. Thank you.

Wintermads have replied asking for a picture of my card.