HomeForumComplaints DiscussionQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 249)

1 year ago by kirekin
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726,811 views 6,444 replies |
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Post by boots2024 was deleted
boots2024
1 month ago

Ok fair play can you please delete your post thankyou

Edited by author 1 month ago
1 month ago

Well done though….!!!

boots2024
1 month ago

Thanks a lot boots I reckon they know they failed hence the quick reply and refund its not massive but £500 back today compared to what ive been losing makes me feel a bit better at least im still waiting on my bank replying to my complaint im not sure if no news is good news as it was raised last Thursday maybe it is as they are taking longer 1st rejection last time was very quick like a day later

Edited by author 1 month ago
paulmcewan05
1 month ago

Please don’t gamble it mate!

boots2024
1 month ago

No chance boots im deffo done with it now too sickened by it im hoping my gamcare meeting helps me tomorrow 2pm after my referral was completed and im deffo not using those sites ever again would be amazing to get the big amount back but im a bit doubtful and also stressed a bit waiting on the reply

Edited by author 1 month ago
Williamj86
1 month ago

Got a email update from the bank today, they are saying my complaint is still under investigation and it can take another 5 weeks to hear back, shall i raise another complaint or let this ride out.

Williamj86
1 month ago

What date did they set at 1st bud

paulmcewan05
1 month ago

original email stated no longer then 15 working days which the 15th day was today.

Williamj86
1 month ago

Ok maybe wait a bit more if only 15 working days today

Williamj86
1 month ago

I’d give till the end of the week

Post by mrkrm was deleted
boots2024
1 month ago

Ok i will see how it goes

mrkrm
1 month ago

Ok they actually replied ! That is the Kinghills chain ive never had a peep out of them !

Post by Casfan was deleted
Casfan
1 month ago

Have you actually googled them?

They all look like Elegro to me, email Elegro.


1 month ago

I would say ask the bank to do them if passible try contacting anyway

Edited by author 1 month ago
Casfan
1 month ago

They are all Elegro mate. Same people I got my money off of.

1 month ago

I’m going to raise a claim myself with the FOS in a last ditch attempt to get the last £400 back. Worth a try anyway, I was one of the lucky ones at the start who got refunds directly from payment processors/companies. Will let you all know how I get on.

1 month ago

I would say ask the bank to do them if passible try contacting anyway

1 month ago

Cheers guys. Bank not an option unfortunately as well over 120 days for chargeback.

(Therefore can't esclate with FOS)

I do know it's probably not going to result in a refund - but any advice on what exactly to say in my email?


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