Took them 3 days to send me an email to send stuff to support my claim to, within an hour they'd replied with some basic ToS reply, was well more than an hours worth of evidence to go through, just sort of fobbed me off, hopefully the ombudsman leans on them a bit as they have a bit more authority than i do, Santeda are worse than goldenbet itself, they're not allowed to operate to UK customers, and have been sanctioned for doing similar in Spain, Australia and Sweden.
Depends what you told them, they asked for more details from me so they could escalate it to a higher team, may be worth asking them to do that.
Very strange. Was this recently or?
Hi
Did you find out contact details for Auri Digital?
Yep, first sent in August 31st and they were denied.
Since September 7 and then those who remained went on to contest.
Wrote the same reason on everyone, that I had not received anything delivered and that they sold digital services etc
Hi
Has anyone been successful with
Theplatinum
Skinsonly
slideflare
Quillessay
any help appreciated
Do you have contact details please
Dont bother contacting Transactworld. They sent me an email and said they refunded all my transactions 2024-07-24 and i have still not got any money. They gave me ARN numbers but my bank couldnt trace them. Have now emailed them every day since that and get no answer at all anymore. But maybe you are more lucky.
So for the first time the merchant responded to my claims
HelpersM Pro and Mydates which both lead to Grotobook.
Anyone having some experiences with these merchants that do respond on your chargeback?
Or do they come with some false story to get the chargebacks cancelled?
Yes but this was like 2 months ago. They replied and told me they would refund, took 2 days then all Slideflair was refunded.
I have contacted my bank today who couldn’t do anything at all, told me to contact action fraud who have also said nothing can be done. I’m loosing all hope now as I’m trying every email possible in this thread that I can find that links to my transactions has anyone had any joy??
I really need to contact the owners of velobet, rolletto, goldenbet etc does anyone have the email?
Make sure you email payswix as that’s who they are run by. I emailed the owner and got someone to contact me straight away
Hi
Tried to find the owners email but cant find it. Can you plz email me that? Legend88@live.se
Anyone had dealings with Nationalbet? Transactions show as Balon and Newton OS. Mine is a credit card so hopefully section 75 if chargeback fails
Can I just ask if the discord or spreadsheet is still running with contact details. I need to gather contact info, for a lot of merchants 😫 my own fault for being an addict I know before anyone puts two pence in a d*ckhead.
but I did take all the measures i could, gambling blocks on bank and cards, alerted bank who even sent the police to my door to check I was ok , joined gamban, indefinitely. But these unscrupulous fuckers send message and email day in day out to tempt. I even signed up to one had already deposited £200 and won £3000 And only then does it say country restrictions! Well that should have been from day dot so I will have my money back please!
Hi,
Anyone with transactions to the following merchants and received a refund or even an answer back:
thanks!
Did payswix help you? And which merchats do they have?
i contacted them 3 weeks ago and they responded with the following:
Hello,
Hoping you are well. We acknowledge the receipt of your email.
We would like to inform you that after checking our internal systems, we did not notice any activity with your indicated card number. Therefore, we would like to request you to provide additional information regarding the disputed transactions, such as proof of payments, names of merchants which were involved, transaction statements.
Your further cooperations with us will be crucial for our investigation of this situation.
Could I possibly get a copy too please just to get an idea of what to send
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