Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 219)

If I'm not mistaken, digital goods are excluded from chargeback, as is gambling. If you're unlucky, your bank will be strict and stop cooperating.

Not true, not in the UK anyway, plus I didn't receive any digital goods, plus there's the issue of the fact they used the incorrect merchant code on the transaction to circumnavigate the fact they're operating illegally in the UK (against mastercard ToS, not to mention the law), as they've been sanctioned for doing the same in other countries (i've got evidence to support this) i think i've got a chance here.

you have to be licensed by the UKGC in the UK under the gambling act 2005, they aren't licensed whatsoever and are actually prohibited from operating at all in the UK, they've got web blocks on their website to enforce this, but use multiple URLs to avoid these blocks (i have documents from the ACMA, and a couple from Spain/Sweden supporting this) they've used a different merchant code to circumnavigate the fact they're operating illegally and i've even linked a couple of these codes to "businesses" one even operating in the UK as an electronic goods store. I'd say i've got a chance.

i'm also considering reporting this to the relevant authorities (police, relevant gambling commissions) on top of whoever else, Reuters did a report on this exact thing happening a few years back so i'm sure they'd be interested in all of this aswell, hell, there's probably a few other media outlets who'd report on this (wasn't too long a BBC investigation was put on air in the UK about curacao based businesses acting illegally)

Candapay.io also said they wanted my passport to verify me and confirm authenticity before they respond. Anyone else had a refund from them.

Sorry I know ages ago but what email did you use as they arnt willing to help me without bank stepping in which they won’t plesse

Hi how did you contact them please

Revolut have refused my Chargeback for digital goods (nfts) as they said it was a money transfer!

Did you provide proof it wasn't digital goods you purchased? i'd try an ombudsman and compile as much evidence you can in your favor, my banks re-opened my case after initially refusing the chargeback. Not even provided half the evidence i've compiled, had to ask them for an email to forward it all to as the app wouldn't upload any of it quick enough

Can someone please help PIXELEUM.IO

hsve said

We have conducted a thorough review of your case and can confirm the following:

All transactions were processed with full 3D Secure (3DS) verification.

The digital art you purchased was delivered to the wallet address you provided.

The delivery of the digital art is recorded on the blockchain.

ITS A RIGHT OUT LIE

Stop talking to me about proof, the bank has proof of the purchase in the form of 3D-S verification, which is why most banks refuse. Everything else is a private dispute in which the bank does not usually get involved. Anyone who accuses the bank of money laundering is out of luck, the bank must have knowledge of it and acted intentionally. You as the cardholder and the payment recipient are laundering money.

The ombudsman checks the facts to see whether the bank made a mistake, which is usually not the case. You authorized a payment and the bank carried it out. The Mastercard/VISA rules apply to the payment service providers and the banks involved in the payment process; the rules are not intended for the consumer. Therefore, the ombudsman is a waste of time.

It's always someone else's fault, not yourself.

The magic word is goodwill on the part of the bank, which will probably discuss the matter directly with a department at Mastercard or VISA. The bank is actually obliged to report the matter so that the merchants are stopped. However, this is a matter between VISA and the bank in question, the customer has no knowledge of it, it is none of their business.

Therefore, there is no master solution in this matter, much depends on the goodwill of the bank or the recipients concerned.

No, they don't lie, they tell the truth.

The casino has received money in the form of crypto, you have confirmed the transaction, end of story 😉I

They said I received art therefore lying

See my post above, authorized = shit card You now have to prove the opposite 😉

I can see Katze1337's point....as frustrating as it is, sounds like they're correct. Wanted to deposit to a casino...deposited to a casino.

Lets be honest we're all just doing what we can to try and recoup some funds. I think my main goal is now shifting to try to make the banks take note of what's going on and doing something to stop it.

But I've said it before...I just don't think it's not a big enough issue for the banks to worry about.

However, I must mention that the experiences I am sharing here relate to the legal situation in Germany. The legal situation in Germany stipulates that banks do not have to initiate chargebacks if the transactions were intended for gambling. The banks simply have no knowledge of the providers' potentially illegal actions, so they cannot be held responsible.

The same applies to payment service providers registered in Germany; they do not have to make any refunds, they can do whatever they want, they have no duty to check their customers. However, they are obliged to refrain from money laundering, and if it is obvious - the emphasis is on obvious - that the providers are processing payments illegally, then it is their duty to refrain from doing so.

In Germany, the GGL regularly imposes payment bans against payment service providers, usually those using the open banking system.

In my opinion, the payment systems have fallen into the hands of criminals who can do whatever they want. Looking at Eastern Europe and Great Britain, it is strange that the support of the payment processors is predominantly handled by Eastern European people 😉 you can imagine the rest.

If you deposit money into the casino, you have to expect that it will be multiplied or lost entirely, in which case it is not fair to submit a chargeback. However, if you are cheated out of your payout, I can understand it.

However, I also know of a few cases in Germany where banks report the player to the police because the player makes payments and also receives winnings. In this case, the account is usually blocked and an explanation for the transactions is requested. Accordingly, the casinos should cooperate and refund if the payments are recoded or made by bank transfer with subsequent purchase of crypto.

Otherwise, just don't play, that's where you win the most.

And if you have deposited 20,000 euros and withdrawn 23,000, you are not entitled to a refund. The deposits are offset against the winnings. You will then be 3,000 in profit.

Deposited 13,500, paid out 500€ = entitlement to 13,000

Everyone should understand.

Is there anyone who knows how to contact Arzella Limited?

Has anyone got email addresses for enygma sas and ewave?

they are scam it is true , peoples cant get money witdrawal idiotioes

they are scam peoples cant get money witdrawal idiotes i hope police staten wil reagere on them

they are scam peoples must lese more about all omgd