Question about Gambling websites with Curaçao license using incorrect Merchant Category code (page 195)

is there a bonus

I dont inderstand why some advise to add casino in cc.

If you end up filing a chargeback afterwards and send that particular mail with the casino in the cc it is likely that the bank will reject it.

Simply as casino transaction cannot be processed for chargebacks(whether the merchant is miscoding or not)

Even when I have raised chargebacks and the casino send me mails after a few days asking about the issue I ignore them. Thats also the reason I won every single chargeback I ever had to file against them.

See my topic about the same issue.

https://casinoguru-int.com/en/forum/general-gambling-discussion/casinos-using-payment-processors-with-different-merchant-name-category-codes#post-123992 👈

You will find the merchant name and email to contact.

ELEGRO Niko

are saying they can’t help without the bank getting involved but the bank won’t any advice please

When I contacted them, they replied that they do not make refunds to private individuals and that I must instead go through my bank to make a chargeback

Okay. Maybe it was the casino that refunded then, but were all transactions from just faramp that were refunded.

Will try to find out if it was Mobilum or Leon Casino that made the refund

Yeh I’ve just emailed mobilum today too

I used support@wintermads.zendesk.com

they replied only twice in two days, I’ve heard nothing on the third day.

Definitely the wrong thread. 🙂

How about you try a tab called "bonuses"? https://casinoguru-int.com/en/online-casino-bonuses 👈

I hope you don't mind my little intervention. In my opinion, a direct link will be quite useful.

I have been ignored by other merchants if anyone knows what I can put in an email to get them to answer

Please keep me updated, so you got a refund on the transactions but then Mobilumpay withdrew them again?

Absolutely! No no got everything back, just unsure if it was Mobilum or the casino I played at that refunded the amount.

Hello, has anyone placed bets in getwin, and then managed to withdraw the money to the card. I made the deposit to counter13552 LONDON GB?

It is Creapay. That name is also being used by the same company.