Please help, Vulkan Vegas does not pay out winnings (page 4)

Hello, I would like to know if someone can help me. I played at the Vulkan Vega casino and requested a withdrawal and it has been 24 hours and I still have not received the money! Is it reliable they pay ??? could someone answer me

Hello,

frankly, it usually takes a couple of days at least. In what status is your withdrawal now? Pending or approved? Is it your first withdrawal from Vulkan Vegas? If so, be prepared for the account verification, though.

Hi, just now I requested my withdrawal of my winnings and didn't notice that I need to complete my KYC verification. I want to make sure I can make my withdrawal shortly.

Hello!! The truth is that after 24 hours they have blocked my account with the balance earned! They did not give me an answer from support, only that I have to wait a few hours to see why they blocked me

In that case, you keep waiting and if they don't get back to you, just contact them again. They may ask you to verify your account.

Hello,

so cooperate with the casino and make sure that you provide all requested documents. If you struggle, keep asking their live chat.

Hope the process will be smooth and short 🙂.

Vulkan vegas and blow!!!! Vxs disclose a Casino that doesn't pay!!! I don't know one that received from this Casino!!! How do you do this??? I've been waiting 4 months for a supposed check that never happens and my money is stuck in it

Nobody gets it!!!! You did it??

Hello,

4 months you say? Have you completed the account verification?

I can't imagine what could cause such a delay.

Feel free to submit a complaint and we shall see what's happening:

https://casino.guru/complaints/create

• I've already sent the photos of the document and made the deposit via pix and it's been two days and no sending the withdrawal that I processed

Hello,

I'm quite lost now 🙂.

So when exactly did you start your account verification, please?

Because you will be unable to withdraw unless you pass this procedure.

GOOD AFTERNOON.... IT'S BEEN OVER 20 DAYS THAT I REQUESTED A WITHDRAWAL OF 2000 BRL AT VULKAN VEGAS AND THEY DON'T PAY... THE BALANCE HAS ALREADY DISAPPED FROM THE GAME.. THERE IS NO PROOF THAT IT WAS REALLY PAID... THEY ALWAYS SAY TO WAIT A FEW MORE DAYS.... THEY COULD RETURN ME AT LEAST MY MONEY THAT I PLACED TO PLAY

Hello,

I'm assuming now, that your account is fully verified and you struggle to withdraw your winnings. I would like to help you, but it seems that the casino still faces an issue concerning payments. You can ask the casino for a transaction number or any other payment identification so you can check with your bank or wallet provider. Furthermore, If you've won fairly, you should get paid, I'd focus on getting your winnings.

Sadly, there are lots of players in a similar unpleasant situation, and I'm assuming now, that even if you submit a complaint through our resolution center, it will take some time to investigate further.

To get the idea, feel free to check submitted complaints and feel free to create one:

https://casino.guru/complaints

I think casino guru is in cahoots with these and other casinos that don't pay out. All the casinos with a reputation of not paying out winning have a perfect reputation on this site

Hello,

I replied to you several times, feel free to check the recent reply on the subject:

https://casino.guru/forum/casinos/vulkan-vegas-casino---general-discussion/5#post-27854

I wouldn't play at this casino either, looks like this operator is not reputable. Payment methods are absent, the operator promises quick payouts and then - when the payout is requested - comes up with whatever other details they have hidden in their terms and conditions.

Best not to play there!

Hello,

I'd say that every player should get familiar with the Terms and Conditions while creating the account, hence you would not be surprised by any "obstacles" later. Furthermore, by creating the account the player confirms he/she read the Terms and Conditions.

I got the feeling that you refer to the KYC (know your customer) verification triggered by your first withdrawal, am I correct, please?

Next time, you can try to undergo this verification sooner, just ask the casino if this is possible.

What do you think about it?

I totally agreed with your answer my problem is solved. I am very happy.

Have a nice day to all.

Hello, good, I would like to know how to make my earnings be deposited or as soon as possible, it is $280,000 pesos I have been waiting for 1 week and nothing happens, I write to the chat and I always receive the same answers, it is the first time that it takes so long, help by favour.

So have you already made some previous withdrawals in Vulkan Vegas? When you go through the conversations here, it seems like some withdrawals sent to countries in Southern America may take longer than usual in a case of Vulkan Vegas. Although I'm not sure about the reason.