ForumCasinosVulkan Vegas Casino - general discussion

Vulkan Vegas Casino - general discussion (page 5)

3 years ago by Jonas23111
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97709 views 457 replies |
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2 years ago
Post by teodorrr was deleted
2 years ago

Dear teodorrr,

I think that one complaint would be enough πŸ™‚, do not worry, we will look into this and investigate.

Honestly, this is hardly a reason for closing the whole casino. Allow me to make clear that we are not the casino's employees, so we do not claim anything, as you suggested. I can imagine you're in rage now, but let us find out what's happened and find a way to help.



Radka
2 years ago

The documents have been checked! They were classified as fine.

Problem solved.

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2 years ago

The documents have been checked! They were classified as fine.

Problem solved.

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2 years ago

Hello Night, that's good news!

Fingers crossed for a quick payout πŸ€žπŸ˜‰.

Let us know when you receive your winnings, please.


Edited by author 2 years ago
2 years ago
Post by teodorrr was deleted
2 years ago

Dear teodorr,

I honestly think that you should wait for how things develop and after that, you can proclaim such accusations. We will check this VPN issue, be assured. But you also complain that you only lose - those 990€ well, it's the risk of betting and gambling, don't you think?

I ask you kindly to wait for our Complaint Team to investigate, let's see what proofs the casino gathered and what's the matter.

Everybody can check your complaint here:

https://casino.guru/vulkan-vegas-casino-the-player-s-account-got-blocked-3





Radka
2 years ago

Amounts have now been set to rejected. Amounts are back on my Vulkan account.

allegedly my bank is to blame, they would have blocked the amounts. After consulting my bank, that was not the case

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Night
2 years ago

Sorry, but I'm not sure if I got it right.

Did your bank block the transaction or not, please?

2 years ago

No she did not.

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Night
2 years ago

Would it be possible to try a different payment method for the withdrawal?

2 years ago

No, unfortunately there was only this one

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2 years ago

The first money has arrived! Will report when everything arrives

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Night
2 years ago

That's an interesting surprise! πŸ‘

Keeping my fingers crossed 🀞 - sure, let us know, please.

2 years ago

Another time I'm going to assume casino guru is paid by specific casinos or don't Americans up to get robbed. Trust pilot shows this casino habitually steals funds and doesn't cash out. But they've got a perfect reputation? You guys gotta be laundering money

RaeMRae84
2 years ago

Well, let's say that the Trust Pilot does not provide any kind of complaints. Anybody just fills a review, nothing more.

Feel free to check this tab:

https://casino.guru/Vulkan-Vegas-Casino-review#tab=js-tab-reputation

Also, note that all submitted complaints have been closed as solved.

If you experienced any fraudulent behavior, please submit a complaint:

https://casino.guru/complaints/create

Allow me to remind you how we review casinos:

https://casino.guru/our-casino-reviews

2 years ago

Problem solved! Took a while. But I can recommend Vulkan Vegas

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Night
2 years ago

Hello, thank you for the great news! Congratulations! πŸ‘

Remind me, how long did it take?

2 years ago

It took almost 4 weeks. But it works and that's what matters.

Edited by author 2 years ago
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Night
2 years ago

Oh, well that's huge.

So you are still playing in this casino? I would say that the waiting time matters too.πŸ™‚

2 years ago

Yes keep playing there.

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Night
2 years ago

Cool,

I hope that everything will be in order in the future πŸ™‚.

2 years ago

I guess so!

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