N1 casino scam? (page 10)

3 years ago by Sa-br-ina21
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Romi
1 month ago

I've sent you proof I've sent you my account transactions that made 580 euro deposits at the same time from the same card can the casino prove that they were made to one account and 13 fakes?

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Garas
1 month ago

To me, it seems that for the complaint purposes, it was not actually proof. I'm certain it could be used properly otherwise. If I'm not mistaken, you're now saying that providing transactions associated with one account also proves there have not been 13 other accounts? The point is that the casino, on the other hand, provided links between all these accounts. You said that yourself:

"Only one account has been verified The other accounts have been made without any verification and wrong email and the same card was used in all accounts without the casino asking for any verification "

Frankly, you deliberately violated the basic rule. I'm sorry, but there is not much to add.


Radka
1 month ago

How can the same card be used on more than one account? And how is it possible to register an account with fake details without any verification?

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Garas
1 month ago

Let me explain.

The same explanation, based on the same principles, applies to both questions:

Obviously, any player can achieve that at casinos that offer only a swift registration process. Changing the very little required information is something an ordinary player would do. Don't you think?

As I'm sure you know, the verification upon quick registration is not a common practice. Counting on something you suggest instead of what you actively understand leads to these kinds of situations.

Both using the same card as well as registering multiple accounts is the players' sole decision, which the casino can't prevent. This is exactly the reason why almost every casino (aside from anonymous ones) clearly states both in their terms and conditions. Normally, when you confirm your registration, you also agree to the terms and conditions.

It is really very easy, though: Never create more than one account because using the same card for multiple accounts is probably not going to cause you any trouble at all - with a single account, right?

Radka
1 month ago

But how can it be used in more than one account? Since there was an account identified with my real details and card. How can the card be used again on other accounts with fake details?

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Garas
4 weeks ago

Because there is no physical restriction which would actively block you when you use the same card on various accounts. The responsibility to follow the rules you previously agreed to is primarly yours to take. Please do not expect casinos to monitor all your actions to prevent you from breaking the rules.

Try to think about it like this: Why would the casino invest in such an advanced restrictive tool, if it is clearly stated in the rules that you can't do it anyway? The logical result is that the casino deals with consequences of your actions, yet the cause is on you to consider.

Do you know what I mean, please?

Radka
4 weeks ago

And how was it that the deposits were seized immediately without refunding the money? Is it legal for the casino to allow the deposits to be made and proceed with forfeiture?

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4 weeks ago

While I have made so many complaints that the casino has confiscated my deposits without any explanation and why there is no way to contact the casino to know what has been done with the confiscation

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Garas
4 weeks ago

Do I understand correctly that you mean the deposits from the multiple accounts of yours?

Well, you have violated their rules by opening those accounts, so if it is clearly stated in their terms that it is strictly prohibited and the casino will confiscate the money from these accounts, they did so.🤷‍♀️

In most of the casinos, as we have already said many times before, the verification is done only when withdrawing and not when deposits are made. When you were going through the verification process, only then the casino found out that you had opened multiple accounts and seized the deposits.

Did it happen that way, right?

Romi
4 weeks ago

I ask again why there is no way to contact the casino? I have asked several times to explain to me how the casino insists on refunding me the 100 euros out of the 580 that were deposited, in the same way I have asked someone in charge to contact me or the legal department of the casino with my lawyer and they have not is there a way to contact the casino to explain to me how they exempt part of the deposits since they are all made the same way from fake accounts

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Garas
4 weeks ago

I bet the casino is convinced there is nothing else to discuss. Even here, on the forum, we've explained everything, I guess.

Normally, when the player fails to comply with the rules, he is also not fit for any refunds. I probably still do not understand why you believe you should get something under the many times described circumstances.

What makes you think you should be refunded, please?

Edited by author 4 weeks ago
Radka
4 weeks ago

I explain to you that there is no way to contact me I have sent them several times for someone in charge to contact me and my lawyer also sends them and he doesn't answer and there is no other way to contact me it is a scam n1 casino lets customers make a deposit then proceeds with confiscation and there is no way of communication

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Garas
4 weeks ago

How will I be able to find out why the casino wants to refund me the 100 euros out of the total 580 euros that have been confiscated? How do I know that there was no fraud and the remaining amount was not seized by casino officials since there is no way to contact them and my legal counsel cannot contact them?

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Garas
3 weeks ago

As it was said many times before, unfortunately, we are unable to do anything about it.

Your complaint was rejected as unjustified because you have violated the rules. It finishes here for us; there is no way to go any further.

Please stay well, and try to obey the rules all the time to avoid situations like this.

Romi
3 weeks ago

Is it possible that I can't contact the casino with someone in charge to explain how 13 accounts were made with fake details and they charged my card is it possible to explain that the casino has cheated me and there is no way to contact the casino and is the complaint dismissed?

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Romi
3 weeks ago

Why can't I contact the management or my lawyer to get an explanation on how to refund part of the amount since it is the same case and if it is legal to create accounts with fake information without any verification and use the same one on all accounts card; Can't there be no communication with the casino and this be legal?

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Garas
3 weeks ago

To be completely honest and respectful, I believe the casino manager has lost interest in answering your questions, and the longer we continue this conversation, the better I understand his approach. It is not against the law to ignore someone; in certain situations, it is the right thing to do.

Consider all of us; we have been asked the exact same questions by you repeatedly, but you still do not understand that we are unable to assist you, and there is now nothing more to talk about.

Kindly go over the entire information exchange we had again; you will undoubtedly find all the answers.

If you would rather to keep using the word "illegal" incorrectly, then by all means, you did create more accounts illegally; everything else is insignificant. That was the start of the rule violation that led to this exact situation.

I still make an effort to understand you, but we shall not be answering the same queries over and over again

We all appreciate your understanding.

Radka
3 weeks ago

The manager of the casino has never contacted me or my lawyer and this is illegal as we have never been given an explanation as to how it is possible that 13 accounts were created with false information the same card was used the deposits were confiscated the total amount of 580 euros and the casino's decision is to wish to refund a part of the 100 euros I have repeatedly asked them to explain to me how this exception exists since it is the same case and they have never contacted me when there is no way to contact any casino or any legal department is this not illegal?

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Radka
3 weeks ago

I don't think there is any other legitimate casino where there is no way for the legal department to contact my own legal counsel to investigate the fake accounts with the fake details that charged my card and be investigated by the cyber crime department don't try to cover up the casino that confiscated my deposits

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3 weeks ago

Will you please answer me if it makes sense that in a legitimate casino there is no way to contact someone in charge and no legal department to respond to their out of court lawyer to further investigate the fake accounts and forfeiture of deposits?

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