Why are you not answering me you are trying to cover your casino please I want you to tell me how to handle the case I want to appeal to cybercrime prosecution n1 casino allowed 13 accounts to be made with fake details without any verification and identification and deposits to be made in all 3 accounts from the same card this is illegal and then the casino confiscated and misappropriated the deposit amounts
I am begging you, answer me officially that the 580 euro deposits that have been seized by the casino will not be returned so that an investigation can be carried out by the prosecution that the casino allowed 13 accounts to be created with false information without confirmation and identification and it was done on all accounts deposits from the same card to find the casino employees who seized and misappropriated my money
It's a top casino, I've never had any problems with it before. It's a pity that things turned out this way for you.
It is a fraud, they have allowed 13 accounts to be created with false information without any verification and any identification and to make deposits in all accounts from the same card without any control, then they confiscated the total value of 580 euros and the casino refuses to make the refund while I have sent them all the information they had asked me to make the refund never happened and there is no way of communication to explain to me how the accounts were created with fake information and how the same card can be used in more than one account they also refuse to answer emails
Why are you not answering me you are trying to cover your casino please I want you to tell me how to handle the case I want to appeal to cybercrime prosecution n1 casino allowed 13 accounts to be made with fake details without any verification and identification and deposits to be made in all 3 accounts from the same card this is illegal and then the casino confiscated and misappropriated the deposit amounts
Did you create those accounts? I saw that the main issue was that you had duplicated accounts so I'm sorry. As far as cybercrimes are concerned, we have no power in these cases because it's out of our reach. You would have to contact the police or lawyers.
Of course, it's not always possible to answer you right away, we don't work 24/7 so try to be patient next time please.
Although I'm sorry about what happened, it would be good not to break the casino rules to avoid similar things next time. Unfortunately, casinos are not obliged to, and most of the time they don't even verify accounts right away. Sometimes they don't even do it on the first withdrawal, so they probably had no way of knowing that you deposited with the same card until the verification happened.
I think that's a good lesson to learn from a situation like that.
This casino is tragic, there is no way to contact me, they don't respond to emails, I have asked for someone in charge to contact me and they ignore my requests. 7 months, I can't find a solution to my problem.
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