HomeForumComplaints DiscussionLegiano Casino does not verify and keeps your money

Legiano Casino does not verify and keeps your money (page 9)

 by beruco-26
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38,790 views 379 replies |
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I requested a withdrawal on 11/21 and have not received anything.

I think they're going to keep my money. filefile

Automatic translation:

I requested a withdrawal on 11/21 and have not received anything.

I think they're going to keep my money. filefile

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I am in shock, it is possible that there is no money

Automatic translation:

I have been since 11/21

file

And they always answer me the same thing from the chat.

I think I'm going to lose my money.

I hope you can see clearly from Guru what is happening.

Automatic translation:

Still no news, right?

Last time the casino resolved the issue and paid you out, as we can see in your complaint, so are you thinking of going the same way once again and filing a complaint maybe?🤔

Romi

Goodmorning Romi still i don't have news from Thomas about Leon casino i know that is early just an information at which stage is the complain

xristos25031984

Hey. Tomas is actually waiting for you to reply to his questions in your complaint here.

Do so please before your timer expires. He is not able to move forward without the information needed from you.

Romi

I already stn all the docs that he ask at his email.tomas@casino.guru is not this his email???

Lets get back to start for Legiano casino 2 withdrawals both of them in pending mode since Wednesday i contact with them .As always bot at help center and at the mails the excuses to busy.They apologise to me the want to ebsure me thath the money are safe and all this bullshits!!!What is going on with this casino by the way.Does anyone know In order the players start avoid deposit there because the casino make such an easy move (withdraw) complicated for the players!!!My opinion start the negative reviews at trust pilot

I already stn all the docs that he ask at his email.tomas@casino.guru is not this his email???

Please post your reply into the complaint thread so he is notified of that.

What are we going to do with these scammers? Every time I wait 2 weeks and wait for them to approve the withdrawals, apparently they do this on purpose and all the excuses they give are lies, the casino guru continues to have good reviews for these scammers, of course they make good money 😉

Automatic translation:
Johnytsouk

Do they do the withdrawals for you??? In the trust pilot comment for every day they are late!!! I wrote a review yesterday and since today they won't come in I will do it today too and every time that passes I will add another counting the days

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When did you request the withdrawal?

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In my case, the withdrawal took place last Wednesday, which means that we are already at 7 days and still counting!!! Finally, I make the last withdrawal and close the account, I don't get involved with the scammers again!!! And all this happens because when you have outstanding amount 90% of the time they replay and lose!!!

Automatic translation:

What are we going to do with these scammers? Every time I wait 2 weeks and wait for them to approve the withdrawals, apparently they do this on purpose and all the excuses they give are lies, the casino guru continues to have good reviews for these scammers, of course they make good money 😉

Automatic translation:

Unfortunately, we can't do much regarding lowering the safety index. If the complaint submitted is resolved, we can't lower it. Only if a complaint is unresolved will it negatively affect the casino safety index.

If we see that the casino, or any casino really delays the withdrawals on purpose, we'll put a warning regarding this on the review, for sure, so all the users are warned.

Romi

What they do is reopen it when there is little left and so they always have them open.


Never waste a complaint to get a lower grade.

It has happened to me

Automatic translation:
beruco-26

We only need to wait and see how it will all go now.

I am keeping my fingers crossed. 🤞

Romi

The problem is that the complains about this specific casino too many in order to leave it on the side only the last month i count a lot of complain about the procedure of withdraw!!!Tere is also one person here that he admits that he is closing a month with this procedure and they are still playing with him like cat and mouse!!!

filefile They changed the tropes anyway!!! A week yesterday I spoke and they told me that they are in priority order for an edit and today they told me that for so many days I had a problem with the downloads for it and they were delayed. The guys are now going beyond all limits ridiculous!!!

Automatic translation:
xristos25031984

So after all this, did they tell you when you will receive the payment at least?

Or they didn't provide anything regarding?

Romi

They don't provide any information every day different story.I think its time to change the status and protect the players

Edited
xristos25031984

Now we need to focus on your complaint and see what the outcome will be.

Please wait until your complaint resolver informs you regarding the next steps. The timer is ticking.

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