HomeForumComplaints DiscussionLegiano Casino does not verify and keeps your money

Legiano Casino does not verify and keeps your money (page 7)

 by beruco-26
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41,921 views 392 replies |
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If you have won, you will not be paid. As is my case...


I'm going to lay out everything I have on them so they can see that I'm not lying.


It doesn't matter if you report them because they don't have a license...but at least I'll make sure people don't register.

Automatic translation:

Yes, I don't think they have permission. So I don't know what we can do. They owed me a little, but I see a lot of people. Someone in charge to intervene. So many people are not lying. They do everything they can to delay withdrawals or not pay. Disappointment

Edited
Automatic translation:
mailo129234

That's why I ask, what can we do and who can we report?


And I'm still surprised at the high rating this CASINO GURU gives it!! Are you their accomplices?

I registered at this casino because of you when I saw the high rating and now I see that it was a fraud

Automatic translation:

Can someone help me how I can sue this Casino?

I have €2000 in the account and 3 pending withdrawals since 10/30


Every day I get in touch with the chat and with and they tell me they are sorry for the delay but I have to wait.


I have passed the verification process, everything is legal and correct.


What can I do? Can anyone help me?

I have already warned them that I will sue them if they do not pay me my money but I believe that they are a pyramid scam.



Automatic translation:

Hi,

I strongly advise you to update your compliant. At this moment, it is a way to sort things out.

https://casino.guru/legiano-casino-player-s-withdrawal-is-significantly 👈👈

Try that, please.

I should also mention that my first ascension was done normally in 2 days and I see dates that others already waited 2 weeks for. Well, legiano selectively pays those who make a first ascent. After the second one, no. I hope we get paid and there is some explanation.

Automatic translation:

Hi!

As you can see, other players have been describing the same thing. If I may say so, the casino is experiencing a delay, which does not necessarily mean that you have been scammed. Please try to relax, then follow other players and file another complaint so that we can properly look into the matter.

https://casinoguru-gr.com/parapona/ipovoli 👈

Even the best company in the world may face unexpected delays, especially those caused by third parties, which is sadly very common for regulated countries such as Greece, for example.

How about we wait to see how the complaints develop, and then we can discuss possible fraud?

I JUST GOT PAID!

350 and 150 requested on 12.11 still waiting for 300€ here is the proof plus money came on my bank account already. Didn’t even get requested a verification.

filefile

That's why I ask, what can we do and who can we report?


And I'm still surprised at the high rating this CASINO GURU gives it!! Are you their accomplices?

I registered at this casino because of you when I saw the high rating and now I see that it was a fraud

Automatic translation:

You know, I partially understand the way you think about the current Safety Index.

On the other hand, I hope you also understand we just can't change the values because your payment is delayed. First, the unfair practice must be revealed and proved; only after that can we punish the casino. To prove that, we have the complaint process, for example. So, I hope you will address your complaint soon.

Think about that, please 🙏

This might help you out: "How We Resolve Casino Complaints and Why" 👈👈

Step 1: Player fills out a complaint form and submits it.

Step 2: We analyze the complaint and player's responses in the form and take a look at the casino and its T&Cs.

Step 3: We write a complaint description for our system and ask the player any additional questions to understand everything well.

Step 4: Based on everything we know, we try to give advice to the player to see if the situation can be resolved easily, without contacting the casino.

Step 5: If it is needed, we invite the casino to join the conversation and provide their side of the story.

Step 6: Based on the outcome, we close and classify the complaint, which will influence how the casino's Safety Index will be affected.


Radka

Im patient and i will wait. Hopefully they will fix it soon. I try to think positive. But please contact them

uxny

You haven't been at the casino for long, right?

Newbies are paid early so they will trust you.

Automatic translation:
beruco-26

You are right. Good thing i didnt lose much. If they pay me ill let you know.

Has anyone received any payment? The week is over and I still haven't received my payment! It seems that they are making "selective" payments so as not to create fear. But this doesn't convince me, something looks wrong. I hope I'm wrong. More than 2 weeks and nothing!

Automatic translation:
LeonardoLC

What can I tell you, my friend? Me too and all the excuses. I'm sure many others have the same issue. 10 days and I and nothing. I'll wait a little longer but I'm not hoping for much. Nobody does anything. On a discord server, I see others writing that they haven't received their money yet. We are many.

Automatic translation:

I JUST GOT PAID!

350 and 150 requested on 12.11 still waiting for 300€ here is the proof plus money came on my bank account already. Didn’t even get requested a verification.

filefile

So this is starting to be good news. I see that this thread has gotten pretty big, as a lot of players here are having trouble with delay in their withdrawals. I truly believe that everyone will eventually manage to make a withdrawal and that the casino just has some queue and a lot of them. 

Anyway, did you withdraw by bank transfer? 🤔☘️

Im patient and i will wait. Hopefully they will fix it soon. I try to think positive. But please contact them

That will be the best you can do for now. Patience often leads to players writing that they got their money. After all, the player before you did, which is a good sign. 

As far as contacting is concerned, we resort to that when 14 days pass and the casino has not paid the player and the player has a complaint against the casino. But for now I would follow Radka's instructions and we will see what happens next. 

I will keep my fingers crossed. 🤞

Has anyone received any payment? The week is over and I still haven't received my payment! It seems that they are making "selective" payments so as not to create fear. But this doesn't convince me, something looks wrong. I hope I'm wrong. More than 2 weeks and nothing!

Automatic translation:

Have you been waiting for your withdrawals for more than 2 weeks? I ask because that's exactly how long we give the casinos to pay out a player. In such cases I recommend to open a complaint, but of course only after this time has passed. I saw that the player who wrote a few posts before you got the money, so I would be more positive. 

Anyway, are you in contact with the casino and informed about your withdrawal or not?

My request is from 10/30 and I have not received any payment.

I have passed the verification process and have filed a complaint here.


LEGIANO tells me to stay calm because they have many requests.

But I've been waiting for more than 17 days and €2000 in my account.

I told them that I was going to report them, but they laughed at me because they knew I couldn't do anything about it...


Conclusion, they are going to steal €2190 that I have won...


Automatic translation:
Jaro

I made withdrawal directly to my visa not sure if it’s the same as bank transfer

still waiting for additional 300€ that I made withdrawal request 2 days later.

They just sent me my money. Good news guys. I dont know how it is possible on sunday but i got it. Be patient they might have delays and use right method. Thanks if anyone here helped or contacted them. It worked

mailo129234

Good news yes, i canceled my withdrawal which i have been waiting since 26.10., i made 110€ more euros and now i am waiting for 310€ since friday 15.11., we will see what happens next🤗also one of my friends made 250€ today, he has not played in this casino before, he made withdrawal today and we will se who receives it first🤣

mailo129234

When did you request the withdrawal request?

I've been waiting since 11/30

Automatic translation:
beruco-26

12/11 made request. Got paid today 17/11. 5 days. I changed withdrawal method with advice from support.but yea u will get your money. Be patient. Good luck guys

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