Wolfy Casino - general discussion (page 3)

You see, Mrs. Radko, one intervention and asking the administration of the Richprize casino were enough and the matter was immediately resolved, this only proves how hastily casinos make decisions and take away their winnings from innocent players.

I'm sure it would be the same with BetNox Casino as I'm sure I didn't break the rules in any way, and some representative of BetNox Casino would explain it in a few minutes

I am very willing to donate a few percent of the winnings to you privately, or to contribute to the development of the Casinoguru website, I am not a greedy person, but I really don't like it when someone cheats on me the way casinos do 🤗

Look, I know you're desperate because you feel you are right when it comes to not breaking any rules. But unless you have anything new regarding the complaint, I fear the reopening request will be rejected.

This screenshot shows the latest complaint status:

I said "Aside from that, we remind them of every fresh complaint submitted against them."

So, try the reopening request, just don't get high hopes.

I'm sorry, but this is unacceptable. No doations. 😁

Also, you have no idea what the situation with the Rich Prize representative was back then. So, it's not the same with Bet Nox. I'm completely sure of that.

I'm sorry, I believe I said everything possible regarding this plea of yours.

What is the difference between the situation with the RichPrize casino and the situation with the BetNox casino?

Many times I have seen a representative of the BetNox casino participating here on the forum regarding other matters, and when it comes to my case, everyone pretends that nothing happened and no one even wants to respond to my messages 🙁🙁🙁

Mrs. Radko, maybe we should try to open the complaint again and have a casino representative come in and answer my questions? What do you think?

If you say the representative has been active here on the forum, find some of his posts, and ask him or her directly using the reply button. You can do that on your own. 🙂

I'm not responsible for your complaints, or for judging your reopening request. the only way to find out what will happen is by trying.

Go ahead, please. We can continue to theoretically discuss it all over again, but your action is what matters the most.

Here are 5 examples where a casino representative responded to complaints. Why did he not want to respond to my complaint in any way?

I would love to write to the representative, but I can't do it because I can't respond to my complaint, so I have no chance.

What else can I do in this regard? I would really like to move on, but everyone ignores me

Could you give me the contact details of the representative? I would love to write to him privately

Radka meant that when a casino representative wrote here to this thread on the forum, you can use the reply button to write and see if you don't hear from them here. It's not possible to do that in the complaint, that's clear.

Also, we don't provide contacts even if we had them because it would not be right. 

One more thing, if you would like to write further to bet-nox casino, it would be best if you do it in the thread that is dedicated to it.

Yes, unfortunately, casino representatives only respond to player complaints and there is no way to respond there

Can you write to the casino representative and ask him to contact me on the forum?

Will we try to reopen the complaint?

You have to ask for a reopening, I can't do that for you. But do you have something new to add to the case or do you want to give a reopen just because you saw that other players were answered by the casino ? Also, the cases you screenshotted were from a year ago and the latest one you shared is 8 months old, which is also quite long. 🤷‍♂️

What happened that casino representatives do not respond to messages?

Maybe it's worth letting them know?

Honestly, it sounds like we have never had a conversation before. I already provided a simple demonstration to you, remember?

In any case, each account is informed about replies if anyone uses the reply button properly. I'm sorry to say that, but there is nothing else to do.