WinGaga Casino - general discussion (page 2)

From 6/10 I closed week

Hello. I would love to say it won't take long from now. Yet as you said, according to what others have reported recently, I imagine it is actually a matter of time, but I do not dare to guess the details. 🙁

Hold on, please. I know it must be frustrating. At least we already know the casino pays eventually.

Let us know the monent you have any additional info, please.

I'll see next week if it's done and let you know

Ok, thanks. My fingers are crossed for you!

stupid me, I looked again at the good grade casino list here and I tried this well graded site, but again it's just a site with an incomprehensible high grade, which is usual from the casino guru.. I don't understand the grades, but the one with a grade of 8-9-10 having seen there, I never won on them, but I lost about €20,000-€30,000 in 2 years.. and these are all casinoguru's high-rated sites, and I never took out even 1 € on them... in my opinion, you should do it directly, you hate it people, or you get very good money to rate such shameful casinos unrealistically high... it's funny how you support sites

Hi there.

I see the problem quite clearly. Allow me to explain what the "grade" as you call it actually means:

It is a Safety Index, which indicates that its value sorts our casinos based on their safety level. I intend to say it directly though: The Safety Index does not specify a chance of winnings. You know, seeking casinos with a higher Safety Index is a great idea; you just have to read the text included to avoid misunderstanding.

So, when the description says, for example, "Safety Index of WinGaga Casino explained" it's also vital to read what it means:

Medium-sized casino, based on our research and estimates

We consider the casino's T&Cs to be fair

Not found on any relevant casino blacklist

No player complaints or very low value of withheld winnings in complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

https://casino.guru/wingaga-casino-review#tab=js-tab-reputation 👈

As you can see, not a single word promises higher winnings in relation to the Safety Index "grade."

It actually represents the probability at any casino to pay out your winnings.

I'm sorry to see you did not understand our intention from the very start, and we are surely ready to help out with that. Hence, don't hesitate to ask any questions you might have.

No site in the world will guarantee you a rate of winnings in any online casino, not just because too many unknown factors get involved but mainly because casino games are RNG- based products, ensuring the outcome defined as win or loss is random. You may partially try to push the odds on your side, which would also turn a "prediction" into a guess.

Do you know what I mean? Try out this guide called "How slot machines are programmed" 👈 I believe the idea is well-presented and easy to understand. Just a hint though:

"There is one thing all fair slot games have in common: the outcome of each round is based exclusively on a random number provided by a Random Number Generator (RNG). The random number generated by the RNG "tells" the reels when to stop and therefore decides the outcome of the game. That means that the same game with the same random number must always give the same outcome."

No prediction at all 🙂

GOOD EVENING I WOULD LIKE AN OPINION ON WITHDRAWALS FROM THE wingaga CASINO?

Hi, I've moved your post under the casino and you can check your experience here. We also have 12 user reviews where you can also see what players have been through. Have you tried it or not? Do you have a withdrawal you are waiting for or would you like to know in advance? 

I have two withdrawals pending one is from 3/11 and the other from 5/11. The first withdrawal is in 3 working days but with the chat I talked to I think they are fooling me and I am very afraid that my requests will not be completed

I certainly wouldn't be skeptical yet, if you don't manage to withdraw within the 14 days we give casinos to sort everything out and send the player the money, then we'll try to help you out. But as long as there is no reason to be concerned, then I would remain calm. I know it's not nice to wait when money is involved, and you say the casino is writing you off, so let's wait and see. 😉

I realized that this casino is playing tricks on me. The longer the first withdrawal is delayed, the more the second withdrawal will be delayed.

What leads you to this conclusion, did the casino tell you something that would indicate it? 

Since they don't complete withdrawals based on their terms, what should I believe?

There are things that can go into the withdrawals even if they have some Terms written down and the casino can hardly influence it. So far it's only been a few days and you've been entering your withdrawals over the weekend. Just don't ruin it and don't gamble with the money. As I said before, if nothing happens and you don't have any new information or anything like that, we will try to help you.

Right now you need to keep a cool head and be patient. 

May I know what payment method you used?

Ok, I'll be patient. Yes, I made a DEPOSIT via a visa card and in the same way I also requested a withdrawal.. Why are you asking, does this matter?

Sometimes this can also play a role. I know that a bank transfer sometimes takes about 5 days when everything is in order. Sometimes there may be a queue that plays a role or if the casino has a 3rd payment provider.

We'll see what happens and if you get your money.

When I have news I will inform you!