WinGaga Casino - general discussion (page 4)

So the selection was approved and they say it will arrive within 3 days so we'll see.. I'm still dealing with the game bug, support is writing to me to be patient

So the money arrived but I'm still waiting for the bug with Zeus and Hades to be fixed

hi, never heard of this casino before, is it worth it? looking for something new

I'm glad that at least half of the problem is solved.

Does support somehow resolve this with the provider or do you not know?

When this review is over, feel free to let me know what you learned. 🙂

Hello

I registered yesterday, made a deposit and then a withdrawal (pending)!

Does anyone know what time this casino pays out? I generally saw good reviews from players and that is important.

They told me through live chat that verification is not required unless requested in person and that the withdrawal takes a maximum of 3 business days.

I am waiting for withdrawals at the moment.

Hey.

I would recommend you go through the user reviews about this casino, which is a good source of information, and maybe you'll learn more.

And reading through this thread may help as well.

Surely, though, keep us informed about how it goes; we'll like to hear about any updates you have.

Hi, the bug is still unresolved, I don't know if they're solving it with the provider or how they're solving it, but nothing is happening yet.

So I'm not happy that we still don't know anything more. I would guess that they could resolve this with the provider, but until the casino confirms it, it's still just a guess.

How long has this been going on, please?

I've been dealing with the situation since February 16th.. I'll wait until Friday and write a formal complaint.

That would be a good step. Then let me know if anything has changed or if you have noticed progress in your case.

Hello, I have made three withdrawals, or one withdrawal was made on 8/4, supposedly the 3 days they ask for have passed, does anyone know how long it takes for my money to arrive?

Well, it actually depends on many factors, and the best way to find out is to ask the casino support directly.

Is your account fully verified, for example?

What payment method have you used?

do not play in any case in this online casino They are the last scammers they themselves put reviews here that they are good but it is all not true they deceive players and I closed my account and asked them a week later to open it for me again I told them that I am addicted I want to close the account forever and not block it then they opened it for me again I then asked again closed did not close and then opened my account again They opened my account five times when I asked them And when I won the money was not big 300 euros They completely blocked my account And now I can not log in they are scammers Be carefuldo not play in any case in this online casino They are the last scammers they themselves put reviews here that they are good but it is all not true they deceive players and I closed my account and asked them a week later to open it for me again I told them that I am addicted I want to close the account forever and not block it then they opened it for me again I then asked again closed did not close and then opened my account again They opened my account five times when I asked them And when I won the money was not big 300 euros They completely blocked my account And now I can not log in they are scammers Be careful

Hi, I believe something no one wants to get into. They certainly shouldn't open your account multiple times if you say you're addicted. 

Anyway, when you won, did they tell you why they closed your account? Didn't you think about opening a complaint with us?

this is a company novaforge ltd casinos and they are all the last scammers do not play there under any circumstances They are the last scammers

If something unpleasant has happened to you now, it is better to describe it a bit more. Two months ago, I suggested a complaint where our team would try to help you through the process. You didn't write anything about it. 

So if they are really scammers I don't really understand why you don't want us to help you. The second thing is why you keep playing there if you've had bad experiences there in the past.

Serious Withdrawal Issues - A Warning to Players

​I am writing to share my extremely frustrating experience with Wingaga. Before you understand why you withdrawal has remained "under review" youl have to send them a plethora of complaints . They claim a three-day withdrawal standard, but in my experience, this is completely false.

​Every single time I have attempted to withdraw my winnings, the process has been intentionally delayed. I've had to correspond with their support team multiple times, only to receive repetitive, canned responses that show no real effort to resolve the issue. The delays are clearly a deliberate tactic to avoid paying out winnings, especially significant ones.

​After enduring this for every withdrawal attempt even to the pint where they said "everything is a go on inside you should receive your withdrawal shortly. I wake up the next day and begin the process again, I still haven't received my money. I have now had to resort to the formal complaints process, but I have little hope that the casino will be held accountable for its actions as I see there a lot of reviews claiming it's a good casino. They take 3 days after you withdrawal and will likely take longer than what they even promise. I have not received my latest withdrawal attempt for 6 days. They do to their now non responsive email support. I have not had my funds come out this casino yet. Regrettable experience which delayed my playing for over 3 weeks. By far worst casino withdrawal experience.

​I urge other players to avoid this casino. Its lack of integrity regarding withdrawals is one of the worst I've encountered. If you want to get your winnings without a long and difficult fight, look elsewhere.

Hello, I am sorry to hear about the situation you are in. I see that the main problem is delayed payment. 

Sometimes this can happen. May I ask what payment method you chose? Did the casino just tell you to be patient and nothing else? 

The truth is that we give players 14 days to pay out, so you'll have to wait a little longer. 

By filing a complaint, you're giving us a chance to help, and I believe it will turn out well. 

I wish you the best of luck.☘️

I made a withdrawal request 9 days ago and still haven't received the payment. Support keeps telling me there's no problem and that I'm late with processing payments. I find this shameful.

Hello, I would say that this is a classic casino issue, but sometimes it just happens and there is a delay in withdrawals.

Have you already been verified by the casino? Did you play here with a bonus?

Which payment method did you choose?