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WinGaga Casino - general discussion (page 5)

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Jaroslav
7 months ago
itus

It says in my account that my profile does not require verification.

I played with money I loaded myself. It wasn't a bonus.

Deposit method to the same account from which I fund my gaming account.

I have already made 2 withdrawals previously, using the exact same methods, and I was paid within 5 working days, as required by the regulations.

The latter has been under review since October 13th!

Automatic translation:
Fede2278
7 months ago

Then at least the good news is that you have received the money in the past. Then it may be a delay, as the casino says, and I believe you will get the money. 

If verification is not required and you did not play with the bonus, then these things should not delay it. Sometimes there can also be a delay on the part of the payment provider.

If nothing happens within 14 days, let us know and we will try to assist you. 

Jaroslav
7 months ago
itus

A thousand thanks

Automatic translation:
Fede2278
7 months ago

For nothing, let's focus on what will happen next. 🙂

Fede2278 deleted the post
Jaroslav
7 months ago
itus

Is there a chance I won't get paid? Has anyone ever received their winnings without them? Thank you very much.

Automatic translation:
Fede2278
7 months ago

If you look here on the complaints, you can see that players were paid.

It is possible that maybe something will go wrong but we shouldn't focus on that.

I just want to say we have to expect anything.

But I think you will get your money.

7 months ago
itus

It's incredible.

I left a review for Wingaga Casino, but I haven't heard anything from them there either. I requested a withdrawal 12 days ago, and no one has responded.

They are shameful.

Automatic translation:
Jaroslav
7 months ago
itus

Good morning, today marks exactly 14 days since the withdrawal request. Still no payment from the casino.

They keep telling me everything is OK, and that I'm going to be fired.

What should I do?

Thanks for your support

Automatic translation:
Fede2278
7 months ago

Hi, I saw that the timer has expired. Attila should now write to the complaint and ask whether you received the money or not.

If not, we will look into it further, you will get a few questions, and then we will contact the casino.

So the casino hasn't contacted you at all?

Jaroslav
7 months ago
itus

No, no contact and no payment!

Can you help me?

A thousand thanks

Automatic translation:
Fede2278
7 months ago

It has already moved forward, as I said, we will contact the casino soon. You have to be patient.

I'm keeping my fingers crossed.🤞

7 months ago
itus

I would like to THANK all the staff at Guro Casino for helping me recover my winnings that were not credited to me.

Yesterday I clicked on "Resolved Complaint" and the system no longer gave me the option to add a thank you comment.


I hope you get it from this channel too.

THANK YOU SO MUCH TO ALL OF YOU

Automatic translation:
Fede2278
7 months ago

You're welcome, I hope you won't have the same difficulties again.

Do you think you'll stay here to play?😀

7 months ago
itus

So far I've only participated in free tournaments here... given my previous experience I'm terrified hahaha

But you seem much more serious to me, so if I ever feel like it I'll definitely do it here!

Thanks again

Automatic translation:
Fede2278
7 months ago

I understand that. I hope we are talking about this casino and that we understand each other.

I wish you luck in your future endeavors. 

7 months ago
itus

Hi guys, can anyone answer my question?? So, I signed up to the Wingaga site, everything was fine, and when I won on the site, I wanted to withdraw money, but I do, but they make me wait two weeks. Every time I contact support, they tell me, "Don't worry, you'll receive your money soon." Then, the next day, they cancel the withdrawal. When I contact support, they tell me, "Please be patient," because we had a technical problem, and this has happened to me several times, so I don't know what to do. Does anyone know if they'll pay me? I've been withdrawing money for a month, but they take it back, and it's always the same excuse.

Automatic translation:
Aziz9010
7 months ago

Hi!

To be fair, technical issues may arise, but I find it quite strange that the casino hasn't been able to establish a functional method for you within a month.

Do you care to complain? In my opinion, the time has come to let my colleagues step in: https://casinoguru-it.com/reclami/invia

I'd say it is worth it, especially since this is a free service.

I'll be here if you have questions, okay?


3 months ago
esus

DON'T PLAY ON WINGAGA...

This company is awful. When you win more than €300, they won't do anything to pay you. No matter how many times you contact customer service, it's always the same repetitive, pre-prepared, copy-and-paste response... Don't play here. You will NEVER get paid; your withdrawal will never arrive. The good reviews are from employees of this SCAM COMPANY. If you want to receive your money and play seriously, look for another site. WINGAGA IS A SCAM COMPANY THAT HAS BEEN REPORTED BY SEVERAL USERS IN SPAIN.

Automatic translation:
Zeus1331
3 months ago

Hello, let's focus on the main problem, which is withdrawing money. Why doesn't the casino want to pay you, and how long has this been going on? Please describe the situation to me.

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