Wazamba Casino - general discussion (page 6)

You can ban me as well, I don't care. If you want people to believe that you have no economic interests, go ahead and do it, but I stick to my idea.

Good afternoon,

Not to the chat function, yesterday he let me in and I was able to finish the withdrawal, waiting for the account deposit. Today I tried to log in again and still the same error. I have contacted them by mail and I have sent them a screenshot waiting for them to tell me.

thank you so much

You seem very mistaken to me. According to your general behavior based on complaints, user reviews, and forum posts, you should seek help because your attitude toward gambling reports quite unhealthy habits.

Could you kindly visit this section and get some help? Maybe you'll finally find some peace of mind:

https://casinoguru-it.com/dipendenza-gioco-azzardo-1

Banning you proves nothing more than you are just lost in your statements which is not appreciated here on the forum, it has nothing to do with any possible economic interests.

Fare you well!

Hello.

Can you possibly switch to a different web browser? I would certainly try that (Chrome, Opera, Firefox, Bing) it may solve the problem. If I'm not mistaken, this website is probably not well-optimized for Safari at the moment. Or at least it seems there might be a similar problem.

Could you try that, please?

I'll wait for you to share the result.

Good afternoon.

I have tried to access from various browsers, mobile and PC and it is impossible. It's weird that sometimes he lets me in and sometimes he doesn't.

I have written to support again and since Monday they have not indicated anything else to me. I have asked them about the withdrawal that I should have received today and they tell me that I am not going to receive it either.

thank you so much

Hi there.

I agree it is strange. I mean it would sound more like a sort of an ordinary bug if you were blocked all the time. But in this situation, I fear I have no idea what's causing this.

I wish I could make up something worth trying.

Let's now focus on the payment. Did the casino provide you with a reason? There must be something related which makes the casino withhold your withdrawal, I'd say.

Do you have any idea, please?

Thank you very much, the withdrawal has already been entered.

But I can't access through any browser... so.

all the best

Hi there.

So, for now, you're waiting for the money to come, right? Or have you received the money already?

I'm not sure, so I'm asking...

I would love the hear you've been paid. 👌👌✨

Hello,I would like to know the name of Wazamba's license because I can't find it on their site, thank you

Hi, according to our system and my information from the team, this casino has a Curacao license - specifically Antillephone.

You can see Curacao license on our website. Have you tried to look ? You can find it here .

Anyway, is there a reason why you are asking for this information ? 

Thank you very much .Because my account has been blocked for 20 days for so-called verifications following several winnings (slot machines and sports bets), I had to wait for an email from them which I finally received yesterday stating that my account was indeed active. I connect to it and again they block it. I contacted a lawyer there who asked me for their license which I could not find.

I also opened a complaint on the guru site.

Hey!

I see you waste no time when it comes to lawyers. If I may add a free tip, I would wait for the complaint to reach a further stage, because if you get a lawyer involved, it may result in complete radio silence, which would be extremely unhealthy for the complaint. Of course, it is your decision, I just love to see what has happened with your account and additionally, what is happening right now. 🤔

Do you have any ideas?

From my point of view, there is not yet anything solid.

I just contacted, for the moment I am waiting to know the reason for the suspension of my account but still after 23 days there is reason to ask questions. I did not fully trust online casinos and wazamba proves me that I was right.

I don't know I think they're trying to buy time so they don't have to pay me. Anyway we are waiting for the moment to have an answer.

I see now. So technically, your account is blocked due to an ongoing investigation. This is surely a pain, yet I'm convinced something must have raised the suspicion, thorough investigations are usually not just a random check. It is very unfortunate that you're lacking further details, and I agree that this feels uncomfortable.

Let's see what the conclusion this process comes up with once it's closed. 🤔

Ok yes I will quietly wait for their conclusion if it arrives one day.

Thank you Radka ! 😊

To all winners who did not receive their winnings paid out!!!!

I now have a very good lawyer who is suing Wazamba.

The public prosecutor's office is already there.

At this point I wanted to ask whether there is interest in a class action lawsuit.

SINCE WAZAMBA OWES ME ALONE OVER 50,000 EURO, IT IS WORTH TO TAKE ACTION AGAINST THIS COMPANY TOGETHER.

Anyone who is interested is welcome to get in touch.

Kind regards Anja

I fight for justice...Who else?

Hi, I've moved your post under the casino in question. Is your post also related to the complaint you had with us a few months ago ? 

As for the lawyer you hired, could you let us know how your case is progressing so that other players have an idea ?