2 months ago
Bro, open a complaint here on guru, I've already solved it with other casinos around here, people contact those responsible.
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Wazamba Casino - general discussion (page 18)
2 months ago
I have a problem with Wazamba. I now have about $2,000 in my account. During the withdrawal attempt, which lasted about 2 weeks, it was subsequently canceled and wazamba asked for additional information such as address confirmation, citizenship, selfie. I provided everything. I deposit the account via crypto. When trying to withdraw, I was forced to use a family member's card for account verification due to the temporary inability to use my own.
Now the situation is such that wazamba has blocked the account due to the conditions they have, that the deposited money intended for the game must come from the owner's funds. I did that (crypto) but only used the family card to verify. I have written everything to them. Now I have been waiting for Wazamba's statement for the third week. I have everything documented from everyone, tickets, etc., etc., and I am ready to resolve the matter through other authorities as well.
I want to ask if anyone has a similar experience? How should i continue if they do not answer me?
2 months ago
Usually in most online casinos, it is not allowed to use any other card than your own, and it should always be written in the casino terms as well.
Were you not familiar with this condition until now, perhaps?
May I ask whos card you used?
I believe that our complaint team would like to have a better look into this situation and try to help you out, of course. You need to submit a complaint by following this link, where you explain your case in details.
If you have any updates, please let us know. We'll wait here.
2 months ago
They made the withdrawal today, but it took an incredible 8 days to fall into my bank account, thank you for your attention you are incredible, I will not play on wazamba again it takes too long .
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2 months ago
That is a nice update; thank you for informing us.
How long is okay for you to wait for a withdrawal, if I may ask? Just out of curiosity.🤔
2 months ago
Generally, all the bookmakers I use that have the option of pix (Brazilian payment) are instantaneous, within minutes... betsson, sporting bet, sol casino, starda, betboo, mostbet, all of them have the same option of payment via pix as wazamba.é the payment is instantaneous, in less than 10 minutes it is in my bank account, but I believe that at least 3 days is a good time already.
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2 months ago
Thank you for your insides. I wish you to receive your money on time, always.🙂
1 month ago
Hey, from my experience I can say that the verification is really very tedious, especially when it comes to different time zones, for example. Your bank transfer basically shows a different transfer time than what they are asking you for. It took me a long time to figure that out.
In total, 10,000 euros were up for grabs at 20Bet and 500 euros at Rollingslots.
I have to say that the processing was quite quick and the customer service on these sites was very helpful. But I also had to submit several documents, which left me despairing and suspicious.
But once everything was approved, the money was in my account the same day.
Duration Total 2-3 days.
These pages are highly recommended!
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2 weeks ago
Good evening, I just won 1000€ at the casino, is it reliable??? will I get it??? unfortunately I can't see any reviews
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2 weeks ago
good evening, I received two withdrawals that I made exactly in 3 days and the first one was actually completed on Sunday!
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2 weeks ago
What you tell me is very calming, I hope the same happens!
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2 weeks ago
Good evening, I just won 1000€ at the casino, is it reliable??? will I get it??? unfortunately I can't see any reviews
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2 weeks ago
May I ask if you have already requested the withdrawal?
Were you asked to go through the verification process?
As I can see in our review of this casino, they don't accept players from Greece, you know, so if possible, could you let us know how it all goes for you, please?
1 week ago
Hi there! I was concerned about you and your winnings. Could you perhaps tell me how things went for you?
I hope everything is good.
10 hours ago
This is a SCAM casino, STAY AWAY.
My issue took 3 WHOLE MONTHS and it was unresolved, see complaints in casinoguru section and look the casino up in TrustPilot.
It's an illegal casino and it has no lisence.
Don't expect to get your winnings.
I'm discrediting them wherever I can, it's strange casinoguru has them so high rated, I suppose they work together.
