Vulkan Vegas Casino - general discussion (page 23)

Hello,

I would be interested to know which of you can no longer use bonus codes from today on?

And what justification was given to you.

lg

Care to share yours, perhaps? One I "like" the most is "administration decision" 😀 Am I close?

Has anyone recently had problems with Vulcan Vegas casino my profile is verified a lot of documents they asked for a lot of photos selfies I sent them everything my profile says verified and they just won't approve my withdrawal Are they just delaying the transfer or not sending them at all I will be very I would be grateful if someone could answer me

What did you win? Do you have screenshots?

Hi, how long has the situation been going on that you can't withdraw the money ? Have you tried asking the casino what the problem is and why you can't withdraw ? Tell us more so we can try to help you.

The problem is that I deposit 1,000 euros, then 2,000 euros to withdraw, and every time they transfer 200 euros by 400, I can't understand why they don't transfer them at once, as much as I have claimed, for a whole week they paid me almost every day 200 euros by 400 euros and now again for five or six days I don't have any transfer, I don't know what they are waiting for, should I play them, they won't get it, the amount is not small at all

Hmm, that's quite a small limit. Do they have somewhere that they have a daily limit or why do they send you in such small amounts ? I see that you've accumulated a lot of money, which is probably difficult to pay out after 200 euro. However, if nothing goes ahead and you don't get another amount from the casino and nobody replies to you, could you let us know so we can try to help you ? 

After I declared my first withdrawal 2000 euros after a week of waiting they started to transfer me 200 or 400 every day for a week then they stopped already on the 5th day I don't get a single penny and they justify themselves with the following I send a screenshot to the chat

I understand, and it is certainly not pleasant. So I understand correctly that you can withdraw only the multiple of your deposit, yes ? Of course, if the casino refuses to send you more money, let us know and we will try to help you. I'm not sure how long you'll be withdrawing such a large amount if it's still in such small amounts. 🤔

Hey guys, I'm Andi, 27 years old.

I've been playing on Vulkan Vegas for years now and have also had "higher" amounts paid out, upwards of 5k. Sometimes everything always worked out. Now the situation is that I won €800 on October 30th and wanted to withdraw it. The status has now been processing for 9 days. Normally this should not take more than 5 days (usually it was always in the account on the next day of the withdrawal request). Now no one can really tell me anything from support, they just keep saying "we can’t do anything except wait because the payout is done through an external partner". So I ask myself what does that mean? Am I waiting weeks now? Or months? Or what does that mean? Does anyone have similar experience?

I definitely won't make any deposits until I receive my money.

Best regards

Andreas Hot

Hello, I've moved your post under Vulkan Vegas Casino. I'm sorry to hear about this situation, but I would say that it would be a good idea to wait a bit longer, although I understand that it's not easy when support keeps giving you the same answer, which isn't very helpful. I would like to point out that we give casinos 14 days to resolve your withdrawal, so I would suggest you try to be patient for a while and inform yourself about your withdrawal. 

However, since you haven't had any problems so far, I firmly believe that this situation will also be resolved without any major problems and the money will eventually come to your account. If that doesn't happen, be sure to update us and we will try to help you. 

Would that be possible ? 

Hi Jaro, of course I'll wait for 14 days. But it seems very, very strange to me. because larger amounts have already been paid out more quickly

I understand that, and it seems strange to me as well. As far as the 14 days are concerned, they are counted from when you made the withdrawal, just to make it more precise. 

However, in this case it would be best if we had some answer from support, but they didn't give you any response as to why it takes longer than usual, which is a pity. However, if you find out something new, please let us know. 

Hi, how to register vav vilkon

Hi, you register at the casino itself. If you have any problem you could try to ask live chat. What seems to be the issue when registering ? 

I've said before that when you play at Vulkan Vegas it feels almost as if it's scripted as several deposits will play out exactly the same.

I didn't use them for quite some time now but I recently got some 100 euro no-deposit offer which sucked me back in, and after that I deposited a few more times. And now it's happening again. Three straight deposits playing out exactly the same. I didn't screenshot the first of the 3 but, trust me, it was as good as identical to the following two below:

One good win almost immediately - within the first 25 spins or so - and then absolute silence. And look at the amounts wagered, there is hardly anything to separate them! And this is with 0.25 spins. On each of the 3 deposits!

I've played enough in casinos not to get paranoid by a losing streak, This however is too blatant, and too much. In fact, for something that's supposed to be completely random, such similarities occuring in only a short time, and on consecutive deposits, is near impossible.

Hey, I think you probably won't be coming back in this case even if they offer you something similar again, am I right ? 

If you feel that something is wrong, I think it's best not to play here and stay at the casinos where you can do better. 

Also, the wagering you mention is pretty high so I'm not sure if it's really worth taking a bonus like that at all. What do you think ? 🤔

Been waiting for 2 weeks for a payout of less than €100

Maybe bankrupt?

Hardly bankrupt, this is one of the biggest groups. Maybe there is a staff shortage? Sadly, this is quite common these days, with Christmas around the corner.

I guess your KYC has been successful, right? Perhaps submitting another complaint is worth the time.

Care to try?