Just give it some more time, please, and our complaint team will soon get into it.
Good morning everyone, the other day on Verde Casino I won about 5860, I made a withdrawal request of €5650, 2 days have passed and nothing
Today this morning to be precise I entered and I saw that the sum was no longer there and in the game transactions there were bets of €400/500 each. I contacted the assistance saying that I did not make those bets and the assistant told me that there was no confirmation of hacking.
I don't know if someone knew my password and got into my account but it's really absurd
Buongiorno a tutti l’altro giorno su verde casino avevo vinto sui 5860 io ho fatto la richiesta di prelievo di 5650€ sono passati 2 giorni e Niente
Oggi questa mattina di preciso entro e vedo che la somma non ce piu e nelle transazioni di gioco ci sono giocate da 400/500€ l’una io contatto l’assistenza dicendo che non le ho fatte io quelle giocate e l’assistente mi ha detto che non ce conferma di hacking
io non só se qualcuno sapeva la mia password ed entrato nel conto ma e veramente assurdo
This really sounds strange to me, especially if you don't know anything for sure.🤔
If I may, I would suggest you file a complaint here with our team and hopefully they will be able to get to the bottom of it.
What do you say, are you up to it?
Here is the link where you can do so. Please let us know how it goes.
I have deposited several thousand euros with verde, always via instant transfer. So far I have never requested a withdrawal despite high winnings. Now I have requested a withdrawal of €2000 for the first time, it has been processed and approved for withdrawal, but nothing has happened, I am always told that I should be patient
Habe mehrere Tausende an Euro bei verde eingezahlt,immer per Sofortüberweisung.Bisher niemals trotz hoher Gewinne eine Auszahlung beantragt.Jetzt erstmals eine Auszahlung von 2000€ beantragt,ist auch bearbeitet worden und für die Auszahlung freigegeben worden,es passiert aber nichts,werde immer drauf hingewiesen das ich Geduld haben soll
Hey, if your withdrawal was approved, it looks like it's on the right track. How long have you been waiting for the money to come in? Did you use the same method to withdraw?
I think the most sensible thing to do now is to be really patient and wait a bit and see what happens next.
We give casinos 14 days to sort out everything they need and send the player the money, but hopefully you won't have to wait that long and it will come sooner.
If you have an update, don't hesitate to share.
Now the payment has been cancelled for technical reasons, unbelievable. I have made a new request. A really bad service🤮
Jetzt ist die Auszahlung aus technischenGründen abgebrochen worden,unfassbar.Habe eine neue Anfrage gestellt.Ein ganz mieser Service🤮
Oh, that hurts!
Let's just hope they will be capable of quick resolution and the issue is within the casino's direct management. It became very popular to hire a third-party payment company to manage the financial transactions. The main cons of such cooperation arise when payments are not working.
Normally, when something like this occurs, it makes sense to try different payment options. Yet the casino should first feel confident enough to suggest a truly working option.
We will be here - waiting for more positive update 🤞🤞
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