HomeForumCasinosTrino Casino - general discussion

Trino Casino - general discussion (page 2)

 by dsp99RF
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Trino Casino

Dear Casino Representative!

Just for you to know: The account or player you responded to has been banned for violating our forum policies and guidelines, as you can see when you click or tap the user's name to view profile activity.

Thank you so much for the explanation, but please do not anticipate hearing from this user again. 🙂

Stay well!

Hello

I need help getting my money out, trino casino promises payouts time and time again but nothing happens.

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I warn all Swedish players to stay away from Trion Casino, you will never get your winnings paid out, really bad casino.

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Nora04

Hi, how long have you been waiting for your money and what exactly is the casino telling you? When was the last time you had communication with them? Is this your first withdrawal at this casino? 

Let me know a little bit more.

Dear Nora04,


Thank you for sharing your feedback. We would like to address your concerns and ensure you have the correct details about your situation.


After reviewing your account, we can confirm that your withdrawal is now being processed. According to a system, our team has already sent you the payout schedule and successfully transferred the first part of your winnings to your bank account (larger withdrawals may sometimes be processed in parts to meet our daily/weekly/monthly withdrawal limits). We sincerely apologize if this caused any confusion or inconvenience.


Rest assured, the remaining amount will be paid out according to the schedule provided. If you have any further questions or feel that the issue is not fully resolved, please don’t hesitate to email paul_vip@trinocasino.com. Our manager will be happy to review your case in detail and ensure it is resolved promptly.


Thank you for your understanding, and congratulations on your win! 🎉

Trino Casino is delaying withdrawals. My account has been verified for a long time. I've been waiting for my withdrawal for four days. The casino's terms and conditions are designed as an excuse. Even though they mention three business days (they have a strange invention: 24 business hours, which means three business days), I still haven't received my withdrawal on the fourth day. When chatting, it's always the same old blah blah. I advise all players to stay away from this casino. Not only is losing frustrating, but winning at some casinos like Trino is also a source of trouble.

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