In this review of Trino Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the more likely you are to play and receive your winnings without any issues. Trino Casino scored a Safety Index of 7.9. Given the fact that it is a new online casino, the assessment may change after further evaluation and gathering more data. Thus, we have marked it as a Fresh online casino for the time being. Continue reading our Trino Casino review and learn more about this casino in order to determine whether or not it's the right one for you.
Is Trino Casino fair and safe? Safety Index explained
Our process for establishing a casino's Safety Index involves a detailed methodology that considers the variables we've collected and analyzed during our review. These comprise of the casino’s T&Cs, complaints from players, estimated revenues, blacklists, etc.
In our review of Trino Casino, we have looked closely into the Terms and Conditions of Trino Casino and reviewed them. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
Based upon our estimates and collected information, we consider Trino Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We factor in the number of complaints in proportion to the casino's size, recognizing that larger casinos tend to experience a higher volume of player complaints.
As far as we know, no relevant casino blacklists include Trino Casino. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
Trino Casino Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. It's not uncommon to find clauses and rules in the Terms and Conditions of some casinos that we deem unfair or predatory, since they provide the casino with grounds to withhold player winnings under specific circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Trino Casino during our review.
Player complaints about Trino Casino
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino's Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
We have found no relevant complaints about this casino.
Trino Casino user feedback and reviews
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback. We determine the overall user feedback score based on the player feedback submitted to us. The score can range from Terrible to Excellent.
However, there is currently no User feedback score for this casino. We only calculate it after a casino has at least 15 reviews, and we have only received 14 player reviews so far. To view the casino's user reviews, navigate to the User reviews part of this page.
Note: Please note that user reviews may not accurately reflect the casino's quality. Certain casinos may submit fake reviews to improve their overall user feedback score. On the contrary, there may be unsatisfied players leaving numerous negative reviews to lower the casino’s score. We aim to filter these out and compute an impartial user feedback score; thus, for these reasons, the user reviews are not a part of the Safety Index calculation process.
Trino Casino company data and licenses
Trino Casino is owned by Fortuna Games N.V. and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Trino Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 1,500 per day
No win limit
EUR 20,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Trino Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
German
24/7
Finnish
Italian
Danish
French
Polish
Norwegian
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Trino Casino, account management, withdrawal process, etc. We would say Trino Casino has an average customer support based on the responses we have received during our testing.
Trino Casino casino games and slots
Trino Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live bingo, Live blackjack, Other live games, Live roulette.
Games from 167 casino game providers are available. This includes NetEnt, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Rival, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, Eyecon, SA Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Realistic Games, High 5 Games, Genesis Gaming, Belatra Games, Booongo (BNG), MrSlotty, Relax Gaming, edict, Betgames, Ho Gaming, Ainsworth, PearFiction Studios, Adoptit Publishing, Old Skool Studios, Turbo Games, Platipus, Half Pixel Studios, Concept Gaming, InBet Games, Wizard games, Authentic Gaming, Lucky Streak, Mechanico, Amigo Gaming, Mancala Gaming, Spinmatic, Spadegaming, Slot Exchange, Apollo Games, Aviatrix, ALL41 STUDIOS, OneTouch, Kiron Interactive, Vela Gaming, Golden Race, Galaxsys, BeeFee, Northern Lights Gaming, Enjoy Gaming, Mascot Gaming, Triple Edge Studios, Amusnet (EGT), Silver Bullet, PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Live Games, MGA, Pascal Gaming, Neon Valley Studios, OctoPlay, eBET, Skywind Group, TPG (Tipping Point Gaming), Caleta Gaming, Pulse 8 Studios, 3 Oaks Gaming, CT Interactive, Games Global, SimplePlay, Golden Rock Studios, Platin Gaming, Stormcraft Studios, Mplay, 5Men Gaming, Gacha studios, Smartsoft Gaming, Swintt, Slingshot Studios, Alchemy Gaming, Axial Studio, Skillzzgaming, GONG Gaming Technologies, Fired up Games, Spribe, TrueLab Games, Lady Luck Games, Spearhead Studios, August Gaming, DLV, Foxium, Vivo Gaming, D-Tech, Onlyplay, Crazy Tooth Studio, Zonelock, Salsa Technology, Games Inc., Worldmatch, Leap Gaming, Gamebeat, Plank Gaming, Kajot, Fugaso, Felix Gaming, Split the Pot, Stakelogic, Champion Club, Gamevy, Fazi, SpinPlay Games, Neko Games, Konami, Gold Coin Studios, Gamzix, Kalamba Games, Betradar, Zillion Games, Popiplay, Just For The Win, Creed Roomz, Storm Gaming, EGT Digital, Thunderspin, Barbara Bang, TopSpin Games, Snowborn Games, Electric Elephant, Supernowa, Triple Cherry, Hacksaw Gaming, Netgame, Ruby Play, XPG (xprogaming), Asia Gaming, Ka Gaming.
Bonuses and codes offered by Trino Casino
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 15 bonuses from Trino Casino based on the data from our database.
Note: In case you are looking for more information about this casino's bonus offers, visit our Trino Casino bonuses page.
Browse all bonuses offered by Trino Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(14)
User reviews of Trino Casino
This is a place to share experience with Trino Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Okay first of all the site has a fantastic interface and a huge selection of games.
However after winning €276 and completing the onsite verification I am still yet to receive my winnings. I have exchanged emailed with KYC@trinocasino.com and provided documentation as requested but am now being asked to Provide documentation that is impossible to get?? The SAME documents I have provide have been accepted on all other sites but for some reason are being rejected here so be very careful before you deposit in this site
My username is Yosinly
Good selection of games
Good promotions
Good interface
Withdrawal times
KYC
Trino Casino
Dear Yosinly,
Thank you for sharing your experience, and we’re sorry to hear about the inconvenience you faced during the verification process. We take verification very seriously to ensure the highest level of safety, and documents are always processed in strict accordance with our security policies.
The good news is that once your identity or payment method is verified, we don’t ask for additional documentation, making future withdrawals smoother. As I can see in our system, your account is now fully verified, so any future withdrawals should be processed more quickly and reach your bank account without delay.
Thank you for playing at Trino, and may luck always be on your side! 🍀
I'm happy with this casino good games friendly support the only problem is that the withdrawal money take long to appear in your account everything else is perfect for me
Friendly customer support
Big variety of games
Easy verification
Helpful staff
Long time wait for withdrawal
10-15 days for money to arrive
Trino Casino
Dear christui9,
Thank you for your review and kind words! We understand that the verification and withdrawal process can sometimes take longer than expected, but please rest assured that we’re always doing our best to complete everything as quickly as possible while maintaining a high level of security.
Wishing you continued luck and fun at Trino Casino! 🎰✨
A very good casino, lots of games, fast live chat, lots of bonus offers... Only my winnings have still not been paid out.... 2 weeks have now passed..... All the necessary documents have been submitted.....
Ansich ein sehr gutes Casino, viele Spiele, schneller Live Chat, viele Bonusangebote... Nur meinen Gewinn wurde immer noch nicht ausgezahlt.... 2 Wochen,sind nun ins Land gegangen..... Alle nötigen Unterlagen eingereicht.....
Nice, well laid out casino
Schönes übersichtliches Casino
Many bonus offers
Viele Bonusangebote
Slow verification process
Langsamer Verifizierung Prozess
Trino Casino
Dear Sascha,
Thank you for your feedback. We truly value your satisfaction and are committed to providing the best possible gaming experience.
Even though the verification process may take longer than expected, it is crucial for ensuring player safety and security. We are continuously working on enhancing the speed and efficiency of this process to make future verifications quicker and more convenient for our players. Thank you for your patience and understanding, and congratulations on your winnings!
Wishing you the best of fortune, and may success always be at your side! 🍀
I requested a withdrawal of €100 5 days ago. I couldn't withdraw any more, it was winnings from free spins. After 3 days I was asked to submit more documents, several times! Yesterday I was informed that everything had been verified. My withdrawal has still not been processed. I find that pretty rude and not particularly customer-friendly. You should think twice about playing there, because you have to wait a long time for the money.
Ich habe vor 5 Tagen eine Auszahlung von 100€ beantragt. Mehr ging nicht , es war ein Gewinn aus Freispielen. Nach 3 Tagen wurde ich aufgefordert noch mehrer Dokumente einzureichen und das mehrfach! Gestern wurde mir mitgeteilt das nun alles verifiziert ist. Meine Auszahlung ist immer noch nicht bearbeitet. Ich finde das reichlich unverschämt und nicht besonders kundenfreundlich. Man sollte sich überlegen ob man dort spielt, denn auf das Geld muß man sehr lange warten.
Trino Casino
Dear Roswitha74,
Thank you for sharing your feedback. We regret any inconvenience caused by the delay in processing your withdrawal. The request was submitted on a Friday, and as stated in our Terms and Conditions, withdrawals cannot be processed on non-banking days. Additionally, we take verification very seriously to ensure the security of all our players, which sometimes requires additional documentation.
Rest assured, your withdrawal has been completed, and we appreciate your patience. Wishing you the best of luck in your future games—may fortune always be on your side!
For me, Trino Casino is a pretty decent online casino. The site is easy to navigate and pleasing to the eye. The choice of slots is wide, often I see in the top new games that have just been released. The verification process, although it takes some time, but passes without unnecessary difficulties. Their advantage is that the payouts are fast, and the support team responds professionally and helps to resolve issues. The only downside for me is that sometimes bonus offers have complicated wagering requirements. I recommend giving them a try, my rating is 5.
Trino Casino
Dear lragavriliuck,
Thank you very much for sharing your opinion. We are trying to get better and better for you!
I want to express my immense gratitude to Trino Casino for receiving my winnings! Everything went flawlessly, and I am very satisfied with the service.
I would especially like to highlight the work of the casino's support chat. The support team was incredibly polite, prompt, and professional. All my questions were resolved quickly and efficiently, making the entire process of receiving my winnings smooth and enjoyable.
Thank you to everyone who was involved in this process. You made my experience with Trino Casino truly wonderful!
Best regards, Igor Glukhikh
the withdrawal took four working days. this is more or less acceptable compared to other casinos. The main thing is that the casino immediately warned about the payment date. And they kept their word
I haven't encountered any cons yet. I can't say anything about that.
Trino Casino
Dear djcentigor,
Thank you so much for your kind words and positive feedback! We are incredibly grateful for your feedback, and your review truly made our day.
It's not a bad casino but I wish the verification of documents was faster. The website is cool and the support is good.
Cool website design
Friendly support
Found new games
Documents verification
Trino Casino
Dear 2fhrxhrcgb,
Thank you for your feedback! We're glad to hear that you enjoy our website and customer support.
We understand that document verification can sometimes take longer than expected, and we appreciate your patience during this process. Ensuring the safety and security of our players is our top priority, and the verification process is a crucial step in maintaining a secure environment for everyone.
We are actively working on improving the speed and efficiency of our verification process to make it as convenient as possible for our players.
One of the biggest perks for me is the mobile-friendly site – it works well and lets me play anytime, anywhere. Plus, the variety of bonuses is nice. The withdrawal process was fast. I received my funds on the same day as verification. However, the long KYC verification process was a bit of a hassle – had to deal with some documents.
Similarly, a downside for me was not being able to use free spins bonuses without using a VPN. On average, I can recommend the casino, but be prepared to be patient during the KYC process.
Trino Casino
Dear benvoljohn,
Thank you for your feedback! We are happy to hear that you like our mobile site and the variety of bonuses we offer. Your comments help us to get better and better.
Regarding the KYC verification process, we understand that it can be an inconvenience, but it is necessary to ensure the safety of our players. We are always working to make this process as quick and convenient as possible.
Regarding the use of free spins bonuses, we appreciate your feedback and will pass it on to the relevant department for further consideration.
Thank you for your patience and understanding. We hope you continue to enjoy your time at our casino. If you have any other questions or suggestions, please don't hesitate to contact our support team.
Not bad casino for me. I like their mobile version, it's convenient for me to play. The choice of slots is excellent, there is my favourite Pragmatic. I can't say anything about bonuses, because I don't use them. And I haven't withdrawn money yet, but the limits seem acceptable.
Mobile version
Games
Fast deposit
Haven't seen any so far
Trino Casino
Dear annshekera96,
Thank you for your positive feedback!
Wishing you lots of wins and enjoyable moments at our casino! 💎💰
Normal. I liked the interface, everything is clear and pleasant to the eye. There are a lot of games, withdrawal of funds is normal.
interface
Trino Casino
Dear Jinna92,
Thank you so much for sharing your opinion. We are trying to become better and better for you!
We wish you many victories and big wins! 🐟💰
Best regards, Trino Casino
Safety Index explained
Safety Index of Trino Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Trino Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Fresh casino7.9/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
