HomeForumCasinosSwiper Casino - general discussion

Swiper Casino - general discussion (page 2)

 by reegee94
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2,666 views 32 replies |
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fileSwiper says it's blocked

Automatic translation:

Casino swiper is not serious about withdrawals, I have been waiting for a withdrawal since 09/19, customer service asks me for patience and apologies, suddenly I receive an email that says unsuccessful withdrawal.

I make a new withdrawal and I'm waiting again

Automatic translation:

I requested a withdrawal on the 19th and after waiting for approval for more than 15 days, they told me by email that the withdrawal had been unsuccessful. They asked me for patience and apologies via chat. Have I made the withdrawal again and have to wait again? Can I do something else? I have two withdrawals to make since they won't let me withdraw everything at once.

Automatic translation:

What was the reason for canceling it, though? Did they explain it to you by any chance?

If you'd like to get your money, you will surely need to request it again. Hopefully, this time everything will go smoothly.

Is your account verified there, by the way?

fileSwiper says it's blocked

Automatic translation:

Sorry, but I believe it is due to restrictions in your country. Am I right?🤔

Have you played at this casino?

Casino swiper is not serious about withdrawals, I have been waiting for a withdrawal since 09/19, customer service asks me for patience and apologies, suddenly I receive an email that says unsuccessful withdrawal.

I make a new withdrawal and I'm waiting again

Automatic translation:

If you see that it is still going nowhere, please let us know, and our complaint team will try to help solve this issue.

Just know that we usually give casinos 14 full days before we intervene in any case.

Paid 😉 thanks 🙏

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Romi

Ok, I will wait 14 days again and if I don't receive the money I will contact you, thank you.

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Paid 😉 thanks 🙏

Automatic translation:

That is great news.

Now we have to get the information to your complaint resolver, but also to our data team, so they can check the information about players from Portugal not being allowed at this casino.


Edited by author

Ok, I will wait 14 days again and if I don't receive the money I will contact you, thank you.

Automatic translation:

We'll wait for the updates from you.

Romi

Finally paid! Thank you!

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Onushy

That's great!

How would you describe your experience from this casino overall, if you don't mind me asking?

You can even write it in your user review over here if you're interested.🙂

Hello, I have a problem. I won a large sum in a game, but suddenly when the amount won was there, an error message came up after 2-3 seconds and I couldn't open the game. Now I haven't received my winnings, nor is it in the history, but I was clever and took a screenshot as soon as I won and an error message came up, and in the background you can see that I've won a large sum. Now I've already written back and forth with support, but they always just hit me. I have chats where they say if the money isn't there at a certain time, contact us again.... nothing has happened to date and I'm in the process of deciding on a lawyer because I have evidence and I know that I'll be right.

Automatic translation:
frimmse

Hello, it's a pity you don't have any concrete answer what happened. I believe that the casino could investigate something similar with the game provider, but if they didn't tell you anything, then I don't know where the mistake could have been. How long have you been dealing with this situation?

Have you thought about filing a complaint with us and our team would try to look into it further and help you if possible.

If that doesn't work, then I would go with what you wrote and that means a lawyer.

What do you think?

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