Swiper Casino - general discussion (page 2)

Swiper says it's blocked

Casino swiper is not serious about withdrawals, I have been waiting for a withdrawal since 09/19, customer service asks me for patience and apologies, suddenly I receive an email that says unsuccessful withdrawal.

I make a new withdrawal and I'm waiting again

What was the reason for canceling it, though? Did they explain it to you by any chance?

If you'd like to get your money, you will surely need to request it again. Hopefully, this time everything will go smoothly.

Is your account verified there, by the way?

Sorry, but I believe it is due to restrictions in your country. Am I right?🤔

Have you played at this casino?

If you see that it is still going nowhere, please let us know, and our complaint team will try to help solve this issue.

Just know that we usually give casinos 14 full days before we intervene in any case.

Paid 😉 thanks 🙏

Ok, I will wait 14 days again and if I don't receive the money I will contact you, thank you.

That is great news.

Now we have to get the information to your complaint resolver, but also to our data team, so they can check the information about players from Portugal not being allowed at this casino.

We'll wait for the updates from you.

Finally paid! Thank you!

That's great!

How would you describe your experience from this casino overall, if you don't mind me asking?

You can even write it in your user review over here if you're interested.🙂

Hello, I have a problem. I won a large sum in a game, but suddenly when the amount won was there, an error message came up after 2-3 seconds and I couldn't open the game. Now I haven't received my winnings, nor is it in the history, but I was clever and took a screenshot as soon as I won and an error message came up, and in the background you can see that I've won a large sum. Now I've already written back and forth with support, but they always just hit me. I have chats where they say if the money isn't there at a certain time, contact us again.... nothing has happened to date and I'm in the process of deciding on a lawyer because I have evidence and I know that I'll be right.

Hello, it's a pity you don't have any concrete answer what happened. I believe that the casino could investigate something similar with the game provider, but if they didn't tell you anything, then I don't know where the mistake could have been. How long have you been dealing with this situation?

Have you thought about filing a complaint with us and our team would try to look into it further and help you if possible.

If that doesn't work, then I would go with what you wrote and that means a lawyer.

What do you think?

Here are some screenshots

I didn't learn anything from these screenshots except that they were supposed to give you some details the next day. So they didn't tell you anything? You came back after 11 months, why didn't you answer me when I asked? 

I'm sorry, your email got lost in the daily routine, otherwise I would have responded immediately. I'm still in contact with the game and received a new email yesterday.... 🤦‍♂️

Hello, I'm guessing Jaro wasn't talking about emails, but is there anything we can try to do for you now? Perhaps share what was in the last email you just mentioned. Also, I guess the complaint could use many more details. Try to describe all events for Natalia, please. Feel free to use posts you posted on the forum; it might be easier.

Your complaint is right here. 👈

Never play on this site. Total scam. No support. There are much better sites on Altenar if you want to play here. Believe me, the worst I've ever been to,

Hi, could you please describe what happened? I would try to advise you and maybe help if possible.