Spinanga Casino - general discussion (page 33)

Strangely enough, they paid me with a Postepay top-up from an account I don't know.

They will have read my email with the pizza chef saying.

The pizza chef tells the customer that if the pizza is good tell the others, only pizza sucks tell me.

And then I said that I wouldn't want to go and write something on Trustpilot...

Maybe you guys from the casino guro did something? They must have seen your message and they must have pissed themselves.

Anyway, they won't reopen my account. A certain Simone closed it for me. I didn't make any request to close it. A useless and hypocritical tool. By excluding yourself from a site, you make yourself look like a lunatic... you can open one on another... there are identical affiliates.

I've been playing for 30 years...it means I'm not a winner...no one has become rich with gambling...on the contrary...if I've been playing for 30 years it means I know how to manage my bankroll and I have a mindset not like a poker player but almost. Instead I think of him as a compulsive gambler...for me it's like an offense...to win you have to stop and be satisfied with the eventual win but to win you also have to know how to lose...to stop or change slots. For compulsive gamblers this limit does not exist...there is only first place...or the mega jackpot...for them losing in headsup poker is like having lost the tournament.

I just got paid thank you so much I didn't expect it really thank you so much team

Just now I got paid I didn't really expect it thanks a lot team for your valuable help really

And they never paid me, they took the money from my account, the balance is 0, as if I hadn't played.. that's the kind of company they are

It's amazing to see both of you were paid! I'm so happy for you.

Since you have quite intense experiences with this casino, which have ended luckily enough, how about sharing these with the others? Would you be interested in writing a user review? 🙂

Browse this section to find out how others have reviewed casinos. Don't worry though; you don't have to contribute. It's just an idea. 😉

Hi there.

It may be a coincidence, it may also not. Casino representative with account registred on our site are informed about every compalint submitted against the casino they represent. 🙂

For better or worse, even though it left me with an odd feeling, I am glad it ended this way.

I think there is a fair difference between a product's taste and a complex experience, such as waiting times, staff willingness to satisfy customers, or perhaps menu diversity also plays a role in something as complex as the review should be. Your pizza simile is a good one, and it certainly applies to the honest reviews approach in general.

Thank you for bringing up the true aspect of long-shot gambling. We constantly strive to maintain this visible to the community. Nobody gets rich, and the longer you play, the greater the likelihood that you will lose everything. You mention thirty years? That is an incredibly long history of gambling, and it is great to see someone with that level of experience be so responsible and risk-aware!

As far as I can figure out from your open complaint, it seems there is something more to it than usual KYC process. I spotted cancelled bets too, for example. I'm sorry, as you can imagine a complex issue requires more time to get to the bottom and find a fair approach. Hold on, I know this is difficult. We will stay in touch.

Just received an email from support. Account permanently closed.

Even here in Italy it happens that for sports bettors who are winners they lower your bet or they close you without motivation. But I only play slots..I like the immediate win. I don't understand sports.

Then there are other sites that are identical to them as if they were clones. So spinanga I don't think it will have much progress with this type of withdrawal.

Here in Italy I play a site that I always lose but I play it anyway. Because you can both deposit and withdraw even one euro at a time with decimals. Great when you have to take the change out of your wallet to have a round account. Lol.

Oh, and then the withdrawal on postepay is so immediate that I don't even have time to open the bank app that I already have them in my account.

Oh, so most likely the casino follows a certain logic after all.

Well, in my opinion, it is preferable to receive the money and move out rather than continue playing with such limitations. I am still not sure whether it, however, makes sense to lower someone's maximum bet in order to lessen potential gambling harm. I have to think about that.

Regarding the "sister" casinos" or casinos related to Spinanga, I hope I can help a bit:

According to our system, these are under the same management:

+ Nomini Casino

Are you aware of any opened accounts at these sites?

As I imagined... lots of decoys.

Thank you very much.

So I don't have to open accounts with them?

I'm trying to register

Hmm and why do you try to register in these casinos as well? Do you want to try sister sites or what is the reason? 

I don't really understand this: "So I don't have to open accounts with them?" Feel free to give me an explanation. Why would you need to open an account with these casinos? 🤔

I registered on all of them. They have the same providers. No need for verification as...we'll see.

Same chat. Same deposit method.

I haven't tried withdrawing yet.

Nova jackpot also has the same providers and same support.

I may be lost in the conversation, but still, I would be very surprised to find out one does not need to register. 🙂

Even if casinos are under the same management or belong to the same group, you always need to register an account with each site you wish to play at. Creating an account creates a legal agreement between you and the casino - something one can't avoid.

Though I think that some casinos are really not that strict with a verification on sister sites. Speaking of which, do you prefer to play under an unverified account?

But I have no problem being verified..but is it a separate management? I mean if I were to win maybe they will block me? As they have already closed my account on spinanga for convulsive gambling...hahaha..

I spent 20 and won 100..

I want to ask

How do I change my personal data if I wrote the wrong residential address?

I have had 2 withdrawals on my account for over 17 working days and I still have no money in my account

I think I'm slowly beginning to understand what's going on. So you opened an account in sister casino and your concern is that they will take away your winnings and close your account because they closed it in Spinanga casino, yes? I mean, there are definitely things like that between sister casinos, I mean, they can share information, but if you haven't explicitly said anything in a particular casino about wanting to close your account or being a gambling addict then I don't see why you shouldn't be allowed to withdraw. 

However, if they paid you and closed another account at another casino again, I would then not create or play at another sister casino. So if you have a problem with a withdrawal, please let me know. 

Hi, did you need to be verified? I think that such a question should always be directed to the casino so that they know about it and help you. They should know best what to do or who to write to.

However, 17 days would be quite enough for me, is there any reason why it is so long?

Please let me know.

Hi, I'm having a problem with a voucher that I haven't been given due to a website error. I have proof.

Is there any point in filing a complaint here?