Spinanga Casino - general discussion (page 27)

I would be happy if we could take a step forward, but since June 14th when I requested the first payout, nothing has happened ☹️

So you'll have to wait until it becomes available or the casino gives you an update. But I don't understand that if they ask you to do something, it can't be uploaded, it's illogical to me. 

Nevertheless, did you try to ask if it doesn't work if you can also send it by email ? I thought of that as a possibility. 

So when the casino told you that there was a problem on the bank's side, did you try to contact the bank to find out if that was really the case or if they had an issue ? It might not be a bad idea. 

Anyway, if you have a complaint, I believe we can help you and hopefully you will get your money. 

I'll keep my fingers crossed for you. 

I've asked everything and always get the same answer! Wait and see!

Answer in chat

I think it doesn't even make sense anymore because every answer is the same. I would try to write to them once every 2-3 days but probably not anymore and unfortunately you will have to wait. 

I hope the casino will answer your complaint and clarify the situation. 😕

I contacted the bank and they told me that I should send them a transfer confirmation from Spinanga (Spinanga does not want to send me a transfer confirmation).

The bank said there was no transfer to me.

So someone is cheating here and it's Spinanga.

I was supposed to write an e-mail to them about this and so far no one has responded.

Oh yeah, I would also like a receipt and if they can't give it to you then it would seem to me to be a bit shady if the casino blames your bank. 

So it's a good move that you've filed a complaint and let's see where we go from here.

maybe the first step has been taken I hope so

So it looks like it's been verified, hopefully it is and you won't need to send anything back even though I probably wouldn't be sure of anything anymore. We'll see how it works out. 😉

The first payment should be out, then we hope that everything arrives 😃

thank you for your help !

Great, so when they come to you, feel free to contact me and confirm. Anyway, you're welcome and I believe you'll get all the money soon. 😀

I'm happy to do that and I'll let you know ☺️

I can confirm that the first 500 € have arrived in my account

Excellent, let's wait for the next part if it will be equally successful. 😉

Second payment is out and has arrived now there are 3 payments left ☺️☺️

Nothing pleases me more than to see that you got the money. So now you have other withdrawals already submitted or do you still have to do it ? 

I have submitted further payments and am waiting for everything to be paid out!

2 payments have already arrived ☺️👍

So you see, all's well that ends well. Sometimes it just takes unnecessarily long, but the important thing is that you get the money and I would say it doesn't take that long now. I wish it was like that all the time and without the various delays. If something happens I'll be here. 🙏👍

I have applied 12 days ago to withdraw an amount to Spinanga and it says still under consideration