Great, I'm curious how it will all turn out and I firmly believe that you will get the money. I will keep my fingers crossed that our team will be able to help you.
Happy holidays to you too. 😊
What do you mean you lost the money? Did you gamble away the money? My account was set to €0. The team says I broke the rules!?!
Wie meinst du das, dass du das Geld verloren hast? Hast du das Geld verspielt`? Mein Konto wurde auf 0€ gesetzt. Das Team sagt ich habe gegen die Vorschriften verstoßen!?!
Don't you think you have waited far too long? Try the complaint; it is free, so what could you possibly lose?
Let us try to help you out.
Sorry to see the casino has decided not to hear out your complaint. Do you still expect the money to come, if you don't mind me asking?
hi
this email I get
We wish you a Happy New Year. Starting from today, all withdrawals will be processed again as holidays were observed until today. We appreciate your patience
Best regards
Slootz
I'm no longer receiving replies. My account balance was set to €0 a few weeks ago. Since then I have not received any response from Slootz!
Ich erhalte keine Antworten mehr. Mein Account Guthaben wurde vor paar Wochen auf 0€ gesetzt. Seitdem erhalte ich keine Rückmeldung von Slootz!
I don't think they will process my withdrawal because I have been told every other week that the payment will be processed in the next few days
I won't cancel that withdrawal either, for me it can stand there
En uskoa että he tulevat käsittelemään minun nostoa, koska minulle on sanottu viikosta toisen että maksu käsitellään lähi päivinä
En myöskään peruttaa sitä nostoa, mun puolesta saa see seillä seistä
I'm no longer receiving replies. My account balance was set to €0 a few weeks ago. Since then I have not received any response from Slootz!
Ich erhalte keine Antworten mehr. Mein Account Guthaben wurde vor paar Wochen auf 0€ gesetzt. Seitdem erhalte ich keine Rückmeldung von Slootz!
So I'm really sorry. I see that you had a complaint with us and the amount you uploaded was quite high, but the casino didn't solve anything at all. In this case, I'm worried if you will see your money when you say that the casino has not communicated with you and your balance has been reduced to zero. I assume the casino has not explained why this is so ?
I don't want to be skeptical, but I also have a feeling that this is not going to end well. I would say avoid this casino and don't play here again. 🙁
I don't think they will process my withdrawal because I have been told every other week that the payment will be processed in the next few days
I won't cancel that withdrawal either, for me it can stand there
En uskoa että he tulevat käsittelemään minun nostoa, koska minulle on sanottu viikosta toisen että maksu käsitellään lähi päivinä
En myöskään peruttaa sitä nostoa, mun puolesta saa see seillä seistä
When the casino repeats the same thing over and over again but nothing has happened to your withdrawal yet, I would have similar feelings.
However, let's see if the casino does what it says and sends the money to the players as mentioned in the email you received.
Of course, as far as the withdrawal is concerned, it will be best if you don't do anything with it and it stays there. I'm curious what will happen in the next days and if you will eventually get the funds.
Let me know.
Apparently my account details are incorrect and I am not verified. My account was verified weeks ago and this is also written on the website. My details are correct too!
Anscheinend wären meine Daten des Account nicht korrekt und ich wäre nicht verifiziert. Mein Account wurde vor Wochen bereits verifiziert und dies steht auch auf der Website so geschrieben. Meine Daten sind auch korrekt!
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