Scatterhall Casino - general discussion (page 61)

Odd you still have the casino rated as good?

Call a spade a spade. This has nothing to do with a payment provider, human error, glitch blah blah blah. Its the same old crxp casinos spew all the time.

The truth is the casino is in money trouble and is stalling payouts. Look at the time of year, its march/april, tax return time.

Many dodgy crypto casinos have issues at this time of the year, employ the same tactics and then often vanish.

Casinoguru knows this, but they are an affiliate so it is within their interest to keep the reviews decent for as long as possible to keep the ad revenue coming in.

I also think that you could also pay with other providers, and that worked one night!

We appreciate the updates and recognize that solving the payment provider issue can be a challenge for the casino. However, we believe players shouldn't have to wait more than a month to claim their winnings. As a result we grant the casino one more week to rectify the situation. If we do not receive confirmation from players that they have received their funds by Tuesday next week (April 11), all pending complaints will be marked as unresolved. The casino will have the opportunity to reopen these cases once the issue is resolved. We hope that the one-week period is sufficient for all withdrawals to be successfully processed. We ask players to let us know if they have received their money by Tuesday. Thank you for your patience and cooperation.

This came from Casinoguru under my ongoing complaint. But it was about time that casino gurus put some pressure on them.

Dear players,

As I was just notified, we received the very same notification from the casino and decided to add a warning about this situation.

We truly hope the casino finds a solution soon since its reputation might be at risk and we are concerned about the open complaints...

I hope the complaint will help. If the casino is to be believed, you are another player from Germany with an issue, which makes me confident the catch is the payment provider in German-speaking countries.

Hello carsix79!

I can't believe my eyes! I wonder whether anybody else is going to receive such nonsense...?!

I'm missing a personal signature though I would never sign something like this. 🤔

Well, point for you - it sounds ridiculous

I agree. At some point, the spiral of delay can only be stopped by holding the deposits until the payouts work again. From my point of view, it's not easy for the casino to make such a decision. I would love to know whether there is actually at least one working payout method at the moment. They still comment about NodaPay, but what about the rest of the options? Are there any left?

There is only NodaPay and Crypto and neither has happened for weeks

Yes, that is an option, if one method doesn't work, why don't they inform this to the users and ask them to consent another payment method that works for both, the casino and the user? This is a problem that has a fairly simple solution, I don't think it's a good idea to lose dozens of users because of it and the impact it will have, making them lose potential future users too

That ridiculous €10 goodie with 50x Wager hahahahahahahhahahahahahahaha. All of this filthy casino would have to be honest......

Yes, seems to be too difficult 🙄

So this is the current situation.

When you started playing on this site were there any other payment options, or was it like this from the beginning?

I would expect at least a few more.

What would happen if you win? It's another delayed withdrawal, I guess 🙁.

I think these 2 payout options were the only ones available from the start!

Wouldn't it be possible to turn to the provider? That they are also aware of this?

There are only these 2 payment options.

When I ask the chat why crypto is not being paid out either, although it is a problem with NodaPay, then it only refers to payment difficulties ... and that I will supposedly get my money as soon as possible. But as with everyone, nothing has happened for weeks

Yes, you could also pay me out via crypto!

It's about time that the whole thing comes to an end soon 😀 hopefully one where we have money in our account 😅

They don't even do updates in the games library anymore, no new games, nothing... I don't think this will end well here

yes, i noticed that too. and no more bonus emails either