I withdraw 95€ from Rtbet I know it's not much but it's still money, I've been waiting since September 14th, I've been writing to support and they always write me the same thing "Wait, the withdrawal is taking 3 days" I write to them that I've been waiting since the 14th and they always write to me that the withdrawal is taking 3 days
Hello. Do you have any updates regarding your withdrawal for us? Has there been any movement?
Let us know, please, if you need any help from us, and we can look into it.😉
Away....
I have made 3 withdrawals since 9/20/2024 and to date have not received anything in my bank account.
While I get in touch with their relevant department every time they ask for forgiveness and patience.
Same experiences as before. Withdrawals have been under review for the sixth day. Livechat just tells you to wait, lots of withdrawal requests. Maybe we should change the practices a little if it doesn't work. However, the promise is for three days. They are probably waiting for the player to cancel the withdrawals and lose the money.
However, I haven't received €1100. There is no need to verify the account and I didn't take any bonuses, so it should be clear. This will be watched until the end.
Away....
I have made 3 withdrawals since 9/20/2024 and to date have not received anything in my bank account.
While I get in touch with their relevant department every time they ask for forgiveness and patience.
And is there any reason for this delay? How did they explain it to you?
Same experiences as before. Withdrawals have been under review for the sixth day. Livechat just tells you to wait, lots of withdrawal requests. Maybe we should change the practices a little if it doesn't work. However, the promise is for three days. They are probably waiting for the player to cancel the withdrawals and lose the money.
However, I haven't received €1100. There is no need to verify the account and I didn't take any bonuses, so it should be clear. This will be watched until the end.
Unfortunately, it is nothing unusual that a casino could experience an overload of withdrawals from time to time. The main thing is to explain it to its players, of course.
Please keep us updated about how it goes, and if nothing changes, let us know. We are here to help.
I'll be sure to keep you posted. A question of principle..
I've played a lot at Casino and haven't come across many bad places. I've gotten my money out of all of them, sometimes I've gone a little longer.
That there is a high volume of withdrawal requests.
20/9/24 the withdrawal was made.
12 days ago
I'll be sure to keep you posted. A question of principle..
I've played a lot at Casino and haven't come across many bad places. I've gotten my money out of all of them, sometimes I've gone a little longer.
We will look forward to hearing some positive news, hopefully soon.
A new twist. My first €500 withdrawal was returned to my game account. I asked why? I heard that the cancellation of the payment was caused by the service provider.
I originally made my deposit using the rapid transfer service and also tried to withdraw using it, but apparently it didn't work.
Customer service claims everything is fine.. I even got service in my own language. However, I have not received any email about this cancellation. Weird.
Well, now I made a withdrawal using a bank transfer and I'm waiting again. The rest of my withdrawals are still under review.
So, how did you learn about that if you didn't receive any email?🤔
Maybe you should start thinking about filing a complaint. What do you think?
If you really see that it is going nowhere, please let us know and we will try to get it solved.
So, how did you learn about that if you didn't receive any email?🤔
Maybe you should start thinking about filing a complaint. What do you think?
If you really see that it is going nowhere, please let us know and we will try to get it solved.
I went to the game account to see if the withdrawals are still being checked. In this case, I noticed that one withdrawal was restored. Others were under review.
I'll wait until next week and then look at the appeal.
Hopefully this is the breaking point we have been waiting for. I am crossing my fingers that your remaining withdrawals will be handled quickly!
Anticipating positive news early next week. 🤞🤞
The money came in after 14 days.
I have also been paid 2 x €500 withdrawals during the weekend. The finance department shouldn't even be at work on the weekend, is it possible to break the queues😂.
So everything is fine, even if there is a delay in payments. I'm still waiting for one withdrawal next week because I won a little more.. although I will skip this casino in the future.
2 weeks to wait is not quite right for every player, but I think in the end it's important that you got the money. Is this the time that discourages you to play in such a casino again or you rather say that you already know how long it takes and so you stay here? 🙂
When there are so many companies with serious service that get you there in 4 hours you don't sit.....you leave and go to the best.
I have also been paid 2 x €500 withdrawals during the weekend. The finance department shouldn't even be at work on the weekend, is it possible to break the queues😂.
So everything is fine, even if there is a delay in payments. I'm still waiting for one withdrawal next week because I won a little more.. although I will skip this casino in the future.
Thanks for the clarification. Will you also let us know when you have the latest withdrawal? I'm glad that the casino is finally paying even if it takes a little longer than the players would like.
Good luck. ☘️
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
