ForumCasinosRTbet Casino - general discussion

RTbet Casino - general discussion (page 5)

4 months ago by Radka
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4945 views 91 replies |
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Radka
1 week ago

No nothing has changed.....the withdrawal request is still under review and there is no update....Thank you

Automatic translation:
pkalos77
1 week ago

I can see that our team has already started to work on your complaint, so hopefully soon we'll have some updates.

How long have you been playing at this casino?

Unfortunately, if you go through the user reviews for this casino, you will find out many similar cases to yours, so you have done right to submit your complaint. Our team will do their best as always to get it solved as soon as possible.

I am keeping my fingers crossed for the best result of it.🤞

Romi
1 week ago

Good morning....Yes I hope a solution is found because it is very bad that there is abuse of power and there is simply exploitation without any respect at all....About 2 months in this particular casino and this is my first withdrawal....It is the my policy to bet small at first and make first withdrawal to find out the reliability of each casino....

Automatic translation:
pkalos77
1 week ago

Yeah, that's a good strategy, I believe, good on you.

Do you always use the same payment methods, or do you like to try and change them?🤔

Radka
1 week ago

Good morning....Do we have any information, are we making progress?....Should we proceed with an official complaint to the authorities that the casino is under? Thanks

Automatic translation:
pkalos77
1 week ago

Hello. I believe you should consult your complaint. Despite what it may seem like, I'm not your complaint resolver; I'm sorry. As you can see here 👈 "Casino Guru is examining the case".

Each party, for example, is provided 7 days to respond. Hold on, please.

3 days ago

Hello i have do a withdrawl on rtbet site 12 days from now i and keep waiting for an awnser its very ridiculous that they dont even have awnser not single thing they support keep telling me they gonna do it , they have many withdrawls blah blah blah and i am waiting too long do we have a awnser to that guys is they scammers ...?


Deloukos
3 days ago

Hi!

It seems like you have quite the same problem as other players from your country. Have you seen it?

Based on our experiences, though, this casino is not a scam - it pays out. Not just your description, actually quite fits the delay the casino says it has been experiencing. It is annoying, I know. Feel free to submit a complaint; despite the fact that my hope it won't be necessary, it is a way to go.

This guide may help you 👈

What do you say? It must be a hard situation.



Radka
3 days ago

i mean they are not respecting they players... from this

Deloukos
3 days ago

As I mentioned, I am aware that a wait this long is unacceptable. Given my temper, I would be the first to say that.

What if there are real problems at the casino that are causing this delay? However, now that I am considering it, how might I behave, for example, in that circumstance as a casino support? I would also admit there is a delay and try to work out the queue.

Naturally, it makes sense that you are not particularly convinced. I sincerely hope they find a solution quickly!

3 days ago

what we can, i can do to see this thing and fix it somehow..? this is unacceptable we need to report them

Deloukos
2 days ago

You can start by filing a complaint here, which hopefully will get resolved. Our team will surely do everything possible to get in touch with the casino and find out what the issue is there.

And if the complaint doesn't get solved, if the casino will not communicate, for example, they will get black points, which will negatively affect their safety index.

It is up to you if you want to go for it. Inform us, please, how you decide.

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